This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Waikem Auto Family
- Body Shops
- Massillon, OH
About this business
The Waikem Auto Family is a family owned and operated used car dealership. We sell used cars, SUVS, trucks and vans in Massillon and Canton Ohio. Waikem is located on the Waikem Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles. Along with new and used cars, Waikem also has automotive service, parts, body shop, collision center and automotive detailing. Waikem is also the home of Credit Amnesty! Waikem is family owned and operated by the Waike... read more
Location details
3708 Lincoln Way E, Massillon, OH, 44646, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This is my expierience, not saying its bad but not saying its good. I bought a 2006 Hyundai Tiberon, a asked about the clutch before I bought it and they told me it was in good shape and the car runs great. well, it did until 28 days down the road... i took it back to Waikem and the clutch, through out bearing, flywheel all needed to be replaced. it cost me $2100 and 10 days to get it fixed. 2 days later on my way home from work my car dies. The alternator stoped working. I took it back to Waikem. The technician didnt plug t... read more
Happy I worked with Darren Sponseller at the Honda store and they were able to give me what I wanted for my trade. They actually didn't take the trade but sold it to another dealer for me. That was nice they actually got more for my trade at their inconvience. We ended up with a Honda Odyssey, brand new. Love it and will recommend all of our friends to Waikem Honda. Patrick was our salesperson and he knew everything about the van.
Craig Waikem My family and I have been in Massillon Ohio since 1954 and do our best to serve our customers. My father is extremely active in the community and we always strive for 100% customer satisfaction. Lisa G, I apologize for your bad experience. Please call me at one of our stores, even if you are in Arizona, at 330 478 0281. In regards to the headliner, and door panel, it sounds like you bought a used vehicle. Whenever you shop for a used vehicle you cannot be in a rush. We always offer a warranty on ALL engines and ... read more
Ms. THEY BROKE IT, THEY SHOULD FIX IT!!! I've had NOTHING BUT TROUBLE when I bought my Mitsubishi. Besides a bunch of other things, like the sun roof not opening smoothly due to a faulty part (when I bought it I was told that it was just stiff from not being used and would be OK) and the headliner falling out, and the interior door panel sticking so that I couldn't open the driver's door, which they've 'fixed' twice and is still bad, they sold me a car that was illegal in the State of Ohio. The window tint was tooooo dark. I... read more
Not a Friend at the Factory :( I took my 2003 F-150 Heritage (30,000 miles) in for a factory recall. After I picked up the truck and drove it home, I heard a short time later a scraping noise coming from the driveshaft area. I pulled over and discovered a heat shield laying on the rear axle being brushed by the driveshaft. I placed the shield in the bed of my truck and returned to the dealership. I saw one of their service advisors in the lot. I told him about what I found and showed him the shield he said " You don't need i... read more
I am very disappointed in Waikem service.i had my car there last Friday,the 23rd,i had a knocking noise.they said I needed new struts.we waited 3 hours in the waiting room,and when we drove the car out the knocking noise was worse then when we brought it in.they put it back up on the rack and said it was a bad part they put in,and they would call me when they get a part.Have not heard from them and my car is getting worse.i had gotten a Quote fro Monroe Muffler and they said they would do it for $234.00.Waikem charged me 286... read more
Not a Friend at the Factory :( I took my 2003 F-150 Heritage (30,000 miles) in for a factory recall. After I picked up the truck and drove it home, I heard a short time later a scraping noise coming from the driveshaft area. I pulled over and discovered a heat shield laying on the rear axle being brushed by the driveshaft. I placed the shield in the bed of my truck and returned to the dealership. I saw one of their service advisors in the lot. I told him about what I found and showed him the shield he said " You don't need i... read more
Not a Friend at the Factory :( I took my 2003 F-150 Heritage (30,000 miles) in for a factory recall. After I picked up the truck and drove it home, I heard a short time later a scraping noise coming from the driveshaft area. I pulled over and discovered a heat shield laying on the rear axle being brushed by the driveshaft. I placed the shield in the bed of my truck and returned to the dealership. I saw one of their service advisors in the lot. I told him about what I found and showed him the shield he said " You don't need i... read more
Craig Waikem My family and I have been in Massillon Ohio since 1954 and do our best to serve our customers. My father is extremely active in the community and we always strive for 100% customer satisfaction. Lisa G, I apologize for your bad experience. Please call me at one of our stores, even if you are in Arizona, at 330 478 0281. In regards to the headliner, and door panel, it sounds like you bought a used vehicle. Whenever you shop for a used vehicle you cannot be in a rush. We always offer a warranty on ALL engines and ... read more
Frequently asked questions about Waikem Auto Family
How is Waikem Auto Family rated?
Waikem Auto Family has a 4.6 star rating with 874 reviews.
When is Waikem Auto Family open?
Waikem Auto Family is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com