This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
VW Service - Volkswagen of Tacoma
- Automotive
- Tacoma, WA
About this business
Location details
7030 S Tacoma Way, Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
JJ was awesome!
I got my tire repaired but it took me 3 appointments. 6 hours in the waiting room across multiple days for them to patch my tire and they mishandled my insurance 2 times. They did comp me the $29 that it would've cost me. The staff was very polite and apologetic but I will not be going back.
I took my car here for an oil change at the beginning of November. About two weeks later, my low-coolant light came on. I was surprised since I had just had service done, but when my husband checked, the coolant was indeed low and we had to top it up ourselves. I filled out the post-service survey and noted the issue, and I selected that I would like a call back — but no one ever reached out. Additionally, when I made the appointment, I explained exactly what I needed. However, when I arrived, they had no idea what service I... read more
People are rude, they leave Crud in your car. Reps are mean and never really answer your questions, that need answering.
Sent our daughter to get a routine oil change and she was taken advantage off. What should have been a simple appointment turned into a $2000 bill. Our daughter who is 16, was asked to sign binding documents in a deceitful way, Kayla Strait who she worked with was promising things were going to be free of charge, pressuring her that things were necessary. When she asked Kayla to confirm with my husband before proceeding, she didn't do it. Though she did take the time to ask my husband if we wanted to approve a $19 dollar new... read more
Frequently asked questions about VW Service - Volkswagen of Tacoma
How is VW Service - Volkswagen of Tacoma rated?
VW Service - Volkswagen of Tacoma has a 3.7 star rating with 116 reviews.
When is VW Service - Volkswagen of Tacoma open?
VW Service - Volkswagen of Tacoma is closed now. It will open tomorrow at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com