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VRI

3.3

About this business

Location details

1400 Commerce Center Dr A, Franklin, OH, 45005, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.329 reviews
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Timothy Merriweather's profile image
Timothy Merriweather 
on Google
2 months ago

Horrible never got to use because customer service was ignorant bias unprofessional just horrible glad to give VRi this back would not advise anyone to go thru what I went through 

William Burland's profile image
William Burland 
on Google
a year ago

This is the luckiest place to deal with. Been waiting since Wednesday for the tech to bring me my alert button. She full of excuses and will never answer her phone 

GOODNEWS ABODIKE's profile image
GOODNEWS ABODIKE 
on Google
a year ago

Very fantastic! 

Kathy Loomis's profile image
Kathy Loomis 
on Google
2 years ago

Device worked great first year. My mom has fallen 3 times and the button did not activate. I requested a replacement button and it was never sent. UPDATE: Replacement was sent. Mom did not give me correct info when I asked her. New Button seems to be working OK. Like the new billing web page. 

Colter Blackwell's profile image
Colter Blackwell 
on Google
2 years ago

Horrible work environment. Shady, childish leadership, loads of mismanagement and pisspoor organization. Their client base is one of the best, but the company behind the scenes is a joke. Several months of hundreds of calls taken, near perfect, consistent QA scores, and even had customers handwrite letters of appreciation to me, and they still chose to let me go over some pointless performance statistics. Thanks for ruining my life. 

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Frequently asked questions about VRI

How is VRI rated?

VRI has a 3.3 star rating with 29 reviews. 

When is VRI open?

VRI is closed now. It will open tomorrow at 8:00 a.m. 

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