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Voter Team of Finance of America NMLS 230270

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4.8
55 reviews
|Mortgage Lenders|Grass Valley, CA 95945

2428 Nevada City Hwy, Grass Valley, CA 95945

(530) 478-8383

https://www.foamortgage.com/loan-officer/suzanne-voter-230270/

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About

Top residential mortgage lending experts specializing in 1-4 unit family homes for seasoned homeowners and first time home buyers since 1989. Serving all of California from our offices in Grass Valley, Ca.

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4.8
55 reviews
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Candice Salem-smallwood review for Voter Team of Finance of America NMLS 230270
Candice Salem-smallwood on Facebook

2 years ago

04/28/2020, 08:08 AM
I am so sad to say that after 26 years of working with Susanne voter I had the worst experience of my life when I employed her last year to handle a gift of equity mortgage for me. I was expecting the same kind of service and expertise that I had received in the past when she was Delta Home Loans. I was very surprised to see how much different business was since Suzanne went corporate. Sadly I ended up with a loan with an interest rate that was much higher than I thought I should get and months later I discovered that it was actually a variable interest rate. I feel strongly that she was keenly aware and advantageous in the situation. My partner was very sick and on the verge of dying and I was extremely vulnerable at the time. The reason why I wanted to work with Suzanne is because I had 2 or 3 very good experiences with her in the past at Delta Home Loans And felt that there was a certain amount of trust invested in her. But things have changed and times have changed and her business has changed If you look at Finance of America on Google their claim to success is being the top contender in reverse mortgages. And my bad I did not do the research because I trusted her. This has been one of the worst experiences of my life and the saga continues. She sold my loan to a company that is the lamest mortgage company I have ever dealt with in my life. in fact the whole experience has been so bad that I chose to pay off the mortgage and obtain the money elsewhere. Tomorrow I will start over with a sigh of relief that I no longer have to deal with phony niceties, unprofessionalism, and insincerity that Suzanne has to offer. In fact there is a discrepancy of $10000 that is being investigated now. it is not my intention to destroy her however after several very snarky replies from her regarding some discrepancies I felt that it was important to put this on social media that buyer beware. I hope that nobody has to have the same or similar experience
Business Response:

Candice your loan is not a VARIABLE loan. It is a 30 year fixed rate just as you requested, the NOTE in your final loan package that we signed together at the title company will confirm this. I am so sad and disheartened that you chose this venue to express your feelings rather than pick up the phone and talk to me. I have always been there for you with your best interests at heart and followed all of your requests and directions. I am here, you know how to contact me to resolve your concerns.

Haven Caravelli review for Voter Team of Finance of America NMLS 230270
Haven Caravelli on Facebook

2 years ago

04/28/2020, 03:50 AM
Honest, helpful, and reliable. Highly recommend
Business Response:

Thank you ! We aim to please.

Sheila Cameron review for Voter Team of Finance of America NMLS 230270
Sheila Cameron on Facebook

3 years ago

08/19/2019, 09:34 AM
Simply the best! Fast, clear and sharing updates along the way.
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Jesse King review for Voter Team of Finance of America NMLS 230270
Jesse King on Facebook

3 years ago

07/06/2019, 05:16 AM
Post-divorce and working-class, I was not not a high-end client and I had several challenging requirements despite having a solid credit score. Throughout the process Suzanne made me feel like her most important client and it was apparent she cared more about finding me the the best product for my needs than her commission or anything else. Suzanne worked very hard to promote my best interests and get me the loan I needed to become a homeowner again. I would not hesitate to recommend her to anyone in the market for a mortgage. Thank you, Suzanne!
Nora Pearson review for Voter Team of Finance of America NMLS 230270
Nora Pearson on Facebook

3 years ago

05/07/2019, 10:21 AM
when I lost my home to a forest fire in Oct 2017 I didn't know what I would do. my credit was fair and I was scared to death. with Team Voter. they got my credit score up to a great score and got me in my new home before the end of the year. I owe this team so much thanks. not only are they amazing at getting you in your home they are some of the most compassionate people I have ever had the privilege to work with. They also set me up with a fabulous realtor and a real estate attorney. I will only do this business with them in the future. THANK YOU TEAM VOTER!!
Jeanina Smith review for Voter Team of Finance of America NMLS 230270
Jeanina Smith on Facebook

4 years ago

11/02/2018, 11:47 AM
2 months after purchasing our house and Susan and Sarah are still by my side at any given time. Today there was some confusion over our home owners insurance so the first thing I did was stop in to see Team Voter. They assisted me in resolving the issue immediately. Honestly, i couldn't love these ladies more!
Rachael Pfadt review for Voter Team of Finance of America NMLS 230270
Rachael Pfadt on Facebook

4 years ago

03/29/2018, 09:31 AM
Suzanne Votor and her team are AMAZING! She knows this industry inside & out and works tirelessly to help her clients. It's wonderful to have such an great resource for lending; someone who lives & gives in the community!
Nora Pearson review for Voter Team of Finance of America NMLS 230270
Nora Pearson on Facebook

4 years ago

12/11/2017, 05:59 AM
Such a wonderful team! They do everything they can to get you into your home. And always with smiles on their faces.
Sarah Rohde review for Voter Team of Finance of America NMLS 230270
Sarah Rohde on Facebook

4 years ago

11/27/2017, 02:25 AM
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