Vortex Mental Health

Stephanie Nieves 

on Google

4 weeks ago

Update: I called at 10 AM-2PM. It wasn’t until I posted this that I got a respond through email and phone call. So please don’t make it seem like you guys are answering phone calls because I even tried your management extension and billing and non on them were getting answered either. If you’re going to be closed please update your hours and voicemail. I’ve been calling since the morning because I need my prescription and no one is answering. Most unprofessional office I’ve been to. Your okay charging $20 for a piece of pape... read more

Billi Perkins 

on Google

a month ago

Here I go again! Their management skills are lacking their CUSTOMER SERVICE skills do not even meet CUSTOMER SERVICE 101 means. I saw Dr jenkins for about two Years about six years ago. The front office was a source of terror! Rude, arrogant haughty . I WANT MY $200 IMBUED IMMEDIATELY. IT'S BEEN SIX YEARS!I am looking for reimbursement of $200 that was charged on my first visit because they thought that my insurance would not pay for the visit. Bullshit! The insurance paid and never did I receive a refund. I no longer see Dr... read more

Debbie De La Ree 

on Google

3 months ago

I was supposed to be a new patient at this clinic. I waited from 12-4 pm yesterday for Dr Jenkins to call me for a psychiatric evaluation. He did not call me. Today I waited from 11 am to 3:35 pm and still Dr Jenkins did not call me. Such unprofessional conduct somewhere down the chain. I'm not interested in going to this clinic anymore. 

Rochelle Cowper 

on Google

6 months ago

Had an appointment with Wendy Stone LMFT. She didn’t show. I called their office and was told she tried to call me. No she did not as I have no missed calls on my phone. Was told she’d call me in about 20 or 30 minutes. No thank you. This is Medicare behavioral health for you. I saw how poor the reviews were but wanted to give them a chance. I did. No thank you. A therapist that does not respect their client’s time is one I do not trust. 

Joey Bautista 

on Google

10 months ago

Terrible mental health facility, went in for an evaluation ended up getting interrogated. Person was rude , agitated for no reason. Felt like I was in jail and guilty until proven innocent. Never once considered my condition and had set in her mind what was wrong me b4 I even said word. Avoid these frauds