Volvo Cars Rushcutters Bay

Dave Smith 

on Google

4 weeks ago

Called Volvo service today for my cars first service. Apart from being cut off on the phone three times and endless ringing before getting through to the service team, I was given a 'next available' service date of 6th November ( 7 weeks away) if I drop off at Rushcutters or 23rd October (5 weeks away) if I go straight to Five Docks ! I asked if that was normal for Volvo and he said that it was !!!! Guess what guys, with your nonchalant attitude and ridiculous wait times I went somewhere else and the car goes in in 3 days ti... read more

Mark De Mercurio 

on Google

2 months ago

I recently purchased a Polestar 3, and while the vehicle itself is excellent — beautifully designed, solid performance, and genuinely enjoyable to drive — the overall purchase and post-purchase experience was extremely disappointing. There were significant delays, minimal communication, and a general lack of transparency throughout the process. I often had to chase for updates and clarity around timelines, delivery steps, and even basic support. For a premium EV brand, I expected a far more professional and customer-focused ... read more

Matt J 

on Google

2 months ago

Absolutely the worst service department I’ve ever dealt with — worse than a dodgy street garage. I’m genuinely shocked this is a Volvo dealership. I called service dept, politely explaining what I needed. Mid-sentence, the mechanic abruptly transferred me — without warning — to another department (possibly parts), dumping me into hold music. I called back to address this rude behaviour, only for him to hang up on me. I then spoke with reception and specifically requested a callback from the manager. Surprise — no one bothere... read more

Joanna Daly 

on Google

3 months ago

Volvo Rushcutters Bay were so easy to deal with. Made the process of trade-in and purchasing a new car so easy. I love my new car! Thx Sean and Emilie!