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744 Ala Moana Blvd, Honolulu, HI, 96813, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 6:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
I recently brought my car to the Volvo Honolulu service department after arriving on the island, dealing with a coolant leak and needing regular maintenance. Unfortunately, my experience has been incredibly frustrating. It's been almost impossible to get in touch with anyone in the service department, either by phone or email. On top of that, I’ve been waiting for over a month just to receive an update on replacing my windshield. Very disappointed with the lack of communication and delay in service. Sadly, it is the only Vol... read more
Jaypee is such a pleasure to work with. This particular shop is very busy as it is the only Volvo dealership on the island, so it may be a while before a service appointment is available, but the customer service is excellent.
Excellent service. Staff was great and attentive and went above and beyond. Highly recommended! BK
I went to Volvo service to get codes cleared for our front camera system. I worked with Jaypee for the vehicle intake process, where he told me that code diagnostics could not be done on Saturdays and that must have been a mistake of the service scheduling department. However, I expressed that I had to get the car serviced before the window could be replaced the following Monday. Jaypee understood my concerns and worked to resolve the issue. I was happy to hear that he was able to get the codes cleared and compete the rest o... read more
My service light is on for two issues and when I called to make an appt to bring the car in, the soonest they can look at the car is 5 weeks from now. That is insane and unacceptable. I guess if you live in Hawaii don’t buy a Volvo and if you moving here with a Volvo, you may want to sell it before.
Volvo Cars Honolulu has a 3.2 star rating with 37 reviews.
Volvo Cars Honolulu is open now. It will close at 6:00 p.m.
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