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Volvo Cars Burlingame
- Car Dealers
- Burlingame, CA
About this business
Location details
900 Peninsula Ave, Burlingame, CA, 94010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
This was my go to Volvo dealership until my last two visits. On both occupancies, my car returned with new damage (scratches). The first time they addressed the issue. However, on the second occasion, instead of simply working with me to resolve the issue, Aldo, the manger, got into an aggressive email exchange with me refusing to provide a video—which he confirms he has—which would easily prove that the car left the dealership / service area without the scratch/issues. A simple ask, and one that would prove they did not cau... read more
I sincerely appreciate the exceptional service I received during my recent visit to Volvo of Burlingame. Michael was particularly helpful, ensuring I was fully informed regarding the necessary repairs and the associated costs. I was impressed that the service was completed in only a few hours, which is a significant improvement over my previous experiences at Volvo Palo Alto. Since transitioning to this location, I have found the appointment scheduling process to be seamless. Additionally, your team's consistent availability... read more
Kah Fai was great at keeping me updated and prompt with timeliness and delivery
Writing to register my appreciation to the great customer service that Michael Morena at Putnam Volvo in Burlingame, CA provided me with from the minute I walked into the shop door, through the clear communication and time estimates over the phone after the rootcausing was performed by the technician to submitting the warranty claim and getting the approval to perform the covered service to dirving my washed car safely back home. Michael is a role model and a living example to how an outstanding Volvo service advisor should ... read more
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Frequently asked questions about Volvo Cars Burlingame
How is Volvo Cars Burlingame rated?
Volvo Cars Burlingame has a 4.1 star rating with 202 reviews.
When is Volvo Cars Burlingame open?
Volvo Cars Burlingame is closed now. It will open tomorrow at 10:00 a.m.
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