Volvo Car Canada Ltd.

Louis 

on Google

6 months ago

I’ve never seen a company work so hard to ensure they don’t gain a repeat customer. Volvo sold me a Certified Pre-Owned vehicle that broke down almost immediately, then denied my warranty claim in a way that felt more like dealing with an American health insurance company than a luxury car brand. If you’re reading this—along with the many other poor reviews—heed the warning: go with a brand that actually stands behind its product. It’s a shame to see Volvo reduced to a hollow shell of what it once was. If this is how they tr... read more

Arzu Yildiz 

on Google

7 months ago

Dear Volvo Customer Service, As long-time Volvo customers, we have always valued the brand’s reputation for quality and reliability. However, over the past year, we have encountered a series of serious issues that have significantly damaged our trust in Volvo’s service and customer support. 1. Towing Service Guarantee Not Honored Volvo promises a towing service guarantee, yet when we required assistance, the towing company that Volvo is partnered with acted fraudulently. We were charged an outrageous $1,700 for a four-hour s... read more

Param Gill 

on Google

8 months ago

Review for Volvo Oakville If I could give Volvo Oakville -5 stars, I would. I leased a brand-new Volvo based on the reputation of safety and reliability the brand supposedly stands for. However, within less than 3 months, the engine light started flashing, requiring immediate attention. Despite being under warranty, the dealership serviced the car multiple times but couldn’t fix the issue. I kept returning the car to the dealership, only to have the engine light come back again and again. In November 2024, they took my car t... read more

Mike Wang 

on Google

8 months ago

In 2017, living in Canada where hybrid vehicles were gaining popularity, I made what I thought was a forward-thinking decision: purchasing a Volvo XC90 T8 hybrid. Despite concerns from friends and family about hybrid reliability, particularly the battery system in our harsh climate, I was captivated by the vehicle's modern design and luxurious features. Volvo's 8-year hybrid battery warranty seemed like sufficient protection for my investment. My faith in Volvo began crumbling in fall 2021 when the Electric Rear Axle Drive (... read more