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At Serra Volkswagen of Traverse City, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
1747 S Garfield Ave, Traverse City, MI, 49686, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 7:00 p.m. | |
Tue | 7:30 a.m. to 7:00 p.m. | |
Wed | 7:30 a.m. to 7:00 p.m. | |
Thu | 7:30 a.m. to 7:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Don’t buy a volkswagen from Serra, they have no service. I bought a bad car from them, 6x in the shop in the first 20k miles. Four times was trying to fix the same issue. Each time they book 2 weeks out. They’ve had about 1 tech for the past two years and all they say is sorry, we’re short staffed. There is no loyalty to customers you just get in line and wait for service. It’s been a terrible experience. Buy a different make from someone else.
Made a ket for are VW super fast
I drove over 200 miles to Traverse City this past week on Wednesday night, in my turbo diesel Passat, for a 4 day conference and my ad blue caution light came on cautioning a no engine start within less than 200 miles, as I was approaching Traverse City. I contacted this location first thing Thursday moring hoping they could top off my ad blue to hopefully reset the caution light so that I could make it back to my home VW dealership servicing company for troubleshooting. However, no one was available to take my call so I lef... read more
Volkswagen Service has a 2.3 star rating with 3 reviews.
Volkswagen Service is closed now. It will open on Monday at 7:30 a.m.
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