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Volkswagen of Waco

4.5

About this business

At Volkswagen of Waco, we address each customer’s needs with respect, care, and attention to detail. Our lot is stocked with a full lineup of new Volkswagen cars and SUVs along with an exceptional inventory of pre-owned vehicles. 

Location details

2301 W Loop 340, Waco, TX, 76712, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.51,780 reviews
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Jan S's profile image
Jan S 
a year ago

I was going to give four star however after i review all the papers that I was given to sign I notice a charge of $2298.00 that I did not agree during our discussions. When i arrived home and look/read everything I relished the sale man or financial manger had add the charge. And when I went to **** Volkswagen to discuss the chargers the financial manger told me Its the **** PACKAGE after further discussion they told me it was for safepoint GPS, loyalty advantage and Tint /lock caps From the beginning of selling/buying discu... read more

Floyd P's profile image
Floyd P 
a year ago

I would not recommend VW of **** to anyone. I live in ****** and my *****'s fuel pump went out just north of ****. I had my car towed to the **** dealership on Monday. Wednesday they were able to put it on the computer and see that I needed a new fuel pump which would take 2 days to get there. Friday at 4:30pm I was told that my car was ready for pick up. It is a 2.5 hr drive from my home to the dealership in rush hour traffic. I told them that I'd be there about 7:30pm and they said that would be fine because they close at ... read more

Antwyneesa M's profile image
Antwyneesa M 
a year ago

I recently tried to finance a used vehicle through VoW and was told over the phone that me and 1 of my 2 co-signers was approved. I lived an hour away an explained that to them which was fine. I made an appointment and asked what we needed to bring. I was told I needed proof of income and my co-signers only needed a drivers license. We made it down to Waco only to be sent to another associate who knew nothing about why I was there. I told her I had an appointment and would like to work with the lady who has been handling my ... read more

David M's profile image
David M 
3 years ago

Absolutely disgusted at what theyve done to *** and his deposit on a Golf R. Cant even purchase a vehicle at an agreed in writing price. Avoid this business at all costs. 

Kayla H's profile image
Kayla H 
3 years ago

These people saved the day I was turned down by sooo many dealerships, or given a HIGH down payment. **** was able to get us in the car we wanted for a LOW down payment and reasonable payments. I couldnt be happier with my purchase and will definitely be back to buy my next new vehicle. 

Tracy N's profile image
Tracy N 
3 years ago

I bought a certified used Volkswagen Tiguan 2018 with ***** miles on it. Took it in today to have serviced for ***** mile extended warranty and power train warranty. Only had vehicle for 9 months and it needs tires, an alignment and other minor issues that cost over a total of $1500. Very upset! Talked with the manager didnt even seem concerned even after viewing the video. 

Bill D's profile image
Bill D 
4 years ago

This place took complete advantage of my 90 year old father a couple of months ago (without me). He went in to purchaser a new Golf. After deciding to buy it he paid them a 10000 down cash payment which they did not include on the finance paperwork. In addition, they basically stole his trade-in by not putting the trade-in value on the paperwork as well. So basically they stole around 14000 dollars from the get go. In addition, they added a lot of after market crap to the paperwork such as security etching, protective coatin... read more

Business response:

Hello ****: I appreciate your feedback, but I can assure that is to the case. I am out of the country and I am more than happy to review the paperwork with you when I get back with with your fathers consent or if you have a current power of attorney that allows you access to this information. I think you will see that your are reaching an inaccurate assumption. We do things above board. 

Frequently asked questions about Volkswagen of Waco

How is Volkswagen of Waco rated?

Volkswagen of Waco has a 4.5 star rating with 1,780 reviews. 

When is Volkswagen of Waco open?

Volkswagen of Waco is closed now. It will open at 9:00 a.m. 

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