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Volkswagen of Palm Springs Service Department
- Automotive
- Cathedral City, CA
About this business
Location details
67909 E Palm Canyon Dr, Cathedral City, CA, 92234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | 7:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I had a great experience with the service department. I brought in my Tiguan for an ongoing AC issue, and they went above and beyond — covering 75% of the repair cost and replacing the battery. Greg was professional, helpful, and made sure everything was handled properly. They gave me a brand-new loaner, kept me updated, and had my car ready in just a couple of days. The whole process was smooth and stress-free. I really appreciate the support and highly recommend their team!
Worked with Allen on a claim for a Mutual customer. Communication was clear, everything was handled efficiently, and the process moved along without any issues. Solid experience from start to finish — would be happy to work together again.
Amy M. and Coachella Valley VW assisted me with a DMV lost title. Her efforts saved me future headaches with the DMV virtual assistant, as well as with field office clerks. She really saved the day! Two thumbs up !
Ignored and disregarded as a customer when I came in to drop off my vehicle (which I bought from their dealership) while they took care of every other customer who was of a different race. It was quite noticeable, and when it did come to my turn the person at the computer just walked off. Wish I never spent 30k of my hard earned money with these types of people. Will never return!
No waiting with an appointment.
Frequently asked questions about Volkswagen of Palm Springs Service Department
How is Volkswagen of Palm Springs Service Department rated?
Volkswagen of Palm Springs Service Department has a 4.5 star rating with 725 reviews.
When is Volkswagen of Palm Springs Service Department open?
Volkswagen of Palm Springs Service Department is open now. It will close at 5:30 p.m.
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