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Volkswagen of Duluth
- Car Dealers
- Hermantown, MN
About this business
The only Volkswagen dealership within a 100-mile radius of the Twin Ports, Volkswagen of Duluth is ready to assist with all your Volkswagen needs! We recently added 8 additional bays to our service department to get you in and on your way faster! Shop our new selection of Volkswagen Jetta, Passat, Golf, Tiguan, and Atlas. Reserve your New 2021 Volkswagen ID.4 Electric Vehicle right from our website. No need to drive to the twin cities when you have your local Volkswagen dealership to take care of you. Call us today!
Location details
4735 Loberg Ave, Hermantown, MN, 55811, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I purchased a used car from them. When I signed and drive home , the automatic start wouldnt work so I went to get it serviced. They informed me that it was not fixable (knowing they charged me for it in purchase price)so I had to get a new auto start put it and pay to take that one out. So 1000$ later I went home and it wouldnt work. Giving me the error that my trunk was open. Come to figure out the trunk doesnt latch or lock. Besides there was a gas smell every time I started it. I called them and they informed me there wa... read more
Business response:
****,Thank you for taking the time to express your concerns with the issues you have had with your vehicle since purchase. It's understandable that you are frustrated with having some issues shortly after purchase. It's always difficult to predict when an item such as the fuel sending unit will cause issues, and even more unpredictable on a vehicle that is nine years old and has 135k miles. ***** you brought that to our attention shortly after the purchase, we were happy to cover that repair for you even with the as-is statu... read more
I purchased a used car from them. When I signed and drive home , the automatic start wouldn’t work so I went to get it serviced. They informed me that it was not fixable (knowing they charged me for it in purchase price)so I had to get a new auto start put it and pay to take that one out. So 1000$ later I went home and it wouldn’t work. Giving me the error that my trunk was open. Come to figure out the trunk doesn’t latch or lock. Besides there was a gas smell every time I started it. I called them and they informed me there... read more
Business response:
****,Thank you for taking the time to express your concerns with the issues you have had with your vehicle since purchase. It's understandable that you are frustrated with having some issues shortly after purchase. It's always difficult to predict when an item such as the fuel sending unit will cause issues, and even more unpredictable on a vehicle that is nine years old and has 135k miles. ***** you brought that to our attention shortly after the purchase, we were happy to cover that repair for you even with the as-is statu... read more
a car was brought into their service department for a recall, the car has been there for two months and now they are saying i need a new motor. There is a $4000 bill there so far. this is by far the worst dealership i have delt with. still got no car and a $4000 bill. the qoeted $13000 for a new motor. still no car!
BUYER BEWARE! I walked away because the trade-in amount was a low-ball offer. I was there for 20 minutes. They knew I would not buy from them. They submitted my information to multiple credit agencies for a loan. It's been two months and I am still getting credit report denials! I think over 6 reports are nasty, and they keep coming!
Recently bought a car from Volkswagen of Duluth. I went in and signed all the paperwork at an agreed upon rate. About a week later, they had asked me to come in to sign paperwork because there was a small box missed the first time around. Another week or so goes by, and once again I have to go back in and re-sign all the paperwork. As they kept telling me nothing was changing, same loan, same price, same rate. I thought nothing of it. I got something in the mail from a different loan company than agreed upon. Signed in, and ... read more
Beware. Mandatory multi-point inspection was never done. Service manager insisted that it was, even though I received no paperwork, etc. They only got caught because I know about cars and I have cameras in the car. I watched them not perform the checks. I called the general manager, who spoke to the supervisor of the service manager. I received a call back with an apology an offer to do the inspection now. The dealership is 2 hours from my house (both ways) and I told them that I do not trust them anyway. Could be a lazy mec... read more
Brought our 2002 VW Jetta In to be fixed... wanted the current motor completely Rebuilt.. they Said alright and did the job went to pick up the Jetta two weeks later and found out that They only did the top end and It was smoking extremely bad.. you stepped on the gas it would smoke out the parking lot. Paid 2200 For the motor mounts cv axles and motor rebuild. Anyways Re-Talked to the tech and He said alright I’m sorry how about a New motor for 900$ then you also got to pay for the labor I said alright.. well Another 2-3 we... read more
If I could give 0 stars I would. I purchased a 2011 VW Jetta TDI. At the time of purchase the sale rep did everything he could to hide the issues with the car. I found one of the Issues right away which was the passenger side mirror cover was completely missing. I brought it to the attention of the sales rep. He then informed me that they didn't have the part right now and would call me to set up a time and date to have it replaced. I didn't hear anything from the dealership for 3 days. I tried to call and leave a message an... read more
Frequently asked questions about Volkswagen of Duluth
How is Volkswagen of Duluth rated?
Volkswagen of Duluth has a 4.3 star rating with 789 reviews.
When is Volkswagen of Duluth open?
Volkswagen of Duluth is closed now. It will open at 9:00 a.m.
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