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1430 Fort Jesse Rd #104, Normal, IL, 61761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great service experience recently. Kudos to Ian and crew.
Do Not purchase an extended warrenty from this dealership. If for any reason you either sell or trade the vehicle you will be cheated out of the purchase price from this dealer. I purchased a 2025 ID Buzz with an extended warrenty for $3,900. I traded the vehicle and asked this dealer for a refund. To this date I have not received notice from this dealership and I am out the monies that I paid. Volkswagen of Bloomington Normal is a dealership that should be avoided if you value your hard earned money.
This is directly related to their service department. My VW Taos needed a new head gasket and it was covered under warranty. They had my car for 6 weeks and I had to call weekly for an update. Anytime I called there was a “setback”. One nice thing they did was pay for my van rental for spring break. Unfortunately, I was promised the reimbursement for the can rental would take 7-10 business days but it was more than a month before we finally got the check. I had to call weekly to see what the hold up was. I would not recommen... read more
Eli Guerra was very helpful with my purchase! Very respectful, and delivered very friendly customer experience from start to finish! Eli took time to understand what I was looking for and provided clear and honest guidance without pressure. Entire process was smooth and stress free! Highly recommend!
We had a great experience buying our 2025 Volkswagen Atlas. Everyone we worked with made the process smooth, easy, and actually enjoyable. The General Manager, was great to work with. He was easily accessible and promptly answered any questions we had. He was fair, easy to talk to, and helped make the deal work. You could tell he really cared about making sure we left happy. The Internet Sales Manager, is the one who helped close everything out. Very good communication and responded promptly to our inquiries. She’s really kn... read more
Volkswagen of Bloomington Normal has a 4.5 star rating with 420 reviews.
Volkswagen of Bloomington Normal is closed now. It will open at 9:00 a.m.
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