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Vivint Smart Home

3.9

About this business

Location details

200 N Mesquite St Classroom, Arlington, TX 76011, Arlington, TX, 76011, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
3.9336 reviews
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Crystal Zschirnt's profile image
Crystal Zschirnt 
a week ago

I wish a 0 was available for the rating! Do not use Vivint!! They are not honest and will just try to tell you whatever they want. They do not provide customer service and you will not get your welcome email in a timely matter so that you can't cancel before the 3 day window expires. Wasted hours of my time and their inability to turn off an alarm was absolutely ridiculous. Instead of trying to assist me they continued to try to upsell / upgrade their system. They focus is on overselling their system only. They do not care a... read more

Shannon Thrasher's profile image
Shannon Thrasher 
3 weeks ago

Having issues with being charged for an account that should have been canceled. 

Aaron K's profile image
Aaron K 
a month ago

Absolutely disrespectful company. These field reps constantly come through our neighborhood which prompted me to put up no soliciting signs on my property. This particular sales rep admitted she saw it but decided to ignore it. The days of door to door sales is over, this company just doesn’t understand that. 

Aaron Weale's profile image
Aaron Weale 
2 months ago

The door to door solicitors are something else! I shut the door on one of them mid sentence after I asked them 3x if they were soliciting. I never received a direct answer, just indirect answers that they were in the area due to break ins. Then they came back 20 mins later when they saw my better half's car pull into the driveway! Do I need to give a verbal warning of trespass to say I'm not interested in the most indirect way possible? Solicitors also don't have photo ID badges or high vis vests so the door to door soliciti... read more

Pablo Delgado's profile image
Pablo Delgado 
2 months ago

No respect. I usually encourage field marketers but recently my doorbell rings 3x daily with solicitors. I just placed a No Soliciting sign that is in plain view and the doorbell rang (sign is right above it). I opened the door and the girl gave no eye contact once she started her spiel and when I nicely gestured to the sign she said “That’s why I knocked” then proceeded to not shut up. Her superior was proud of her (as she did muscle through it) but I clearly asked them to stop she said “I will when I’m done”. If it wasn’t ... read more

Frequently asked questions about Vivint Smart Home

How is Vivint Smart Home rated?

Vivint Smart Home has a 3.9 star rating with 336 reviews. 

When is Vivint Smart Home open?

Vivint Smart Home is open now. It will close at 9:00 p.m.  

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