This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
We are El Paso's Premier Mazda Dealership! As a dealership under the Viva Auto umbrella we believe that our job is to provide superb customer service, educating and protecting our clients in all things related to your vehicle. We are ready to guide you thru your journey of purchasing your brand new vehicle and keeping it running like a well oiled machine (literally). Visit us to understand why our customers say things like - "Beautiful building, beautiful cars. Mazda doesn't disappoint on any level. Premium quality without t... read more
8980 Gateway Blvd E, El Paso, TX, 79907, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | Closed |
Getting harnesses by the dealership on some wild stuff I’ve told the dealership multiple times before to not contact me I’ve been getting contacted over and over by them the other day some guy called and was laughing talking to someone else in the background? Bro didn’t even have any interest on selling a car just calling me outta no where anyone have any ideas on how to make this stop already file a report (went there to speak to a manager was told that he was out been a whole two weeks and this guy hasn’t been there or if ... read more
Traded in my CX-70 since they offered to upgrade to the PHEV model. We negotiated and agreed that the monthly payment and extended warranty would remain the same but a couple of weeks later they informed that the extended warranty had been rejected. Only reason I found out is because I called not them. Also, it’s been 5 weeks and they have not paid off the vehicle I traded in so the next payment is up for a vehicle I haven’t had for a month. They also gave me the vehicle without a full tank since their “company credit card” ... read more
My experience with Viva Mazda was the worst customer service experience I have ever had in my LIFE. I took my 2021 Mazda CX-5 with 35,000 miles on it in on June 5th because it was making a loud, rotational noise. I was told it was diagnosed as a “wheel bearing issue” & the car would be repaired the following week as they needed to order the part. I asked the service advisor if I was still able to drive my vehicle in the meantime, as I am like most people in this country & rely on transportation for my job. The service adviso... read more
Estoy muy molesta con esta agencia, con las personas de servicio. lleve mi vehiculo a cambio de aceite pero tambien porque traigo una falla, (cascabeleo y pierde fuerza) estuvieron 2 semanas y media con el vehiculo. si vas a llevar tu carro a la agencia toma encuenta que no te prestaran un vehiculo de renta, y MAZDA tampoco le responde a sus clientes! Que triste puesto que uno compra un carro de agencia para no batallar, y resulta que uno batalla con el concesionario y con la marca!! si vas a comprar un mazda piensalo dos ve... read more
Friendly, fast service.
Viva Mazda has a 1 star rating with 1 review.
Viva Mazda is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com