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Viva Mazda
- Car Dealers
- El Paso, TX
About this business
We are El Paso's Premier Mazda Dealership! As a dealership under the Viva Auto umbrella we believe that our job is to provide superb customer service, educating and protecting our clients in all things related to your vehicle. We are ready to guide you thru your journey of purchasing your brand new vehicle and keeping it running like a well oiled machine (literally). Visit us to understand why our customers say things like - "Beautiful building, beautiful cars. Mazda doesn't disappoint on any level. Premium quality without t... read more
Location details
8980 Gateway Blvd E, El Paso, TX, 79907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
This place will continue to harrass you on the phone. For a year i get 1 to 2 phone calls a month even after telling them we are no longer interested and to take us off of their call list they still continue to call.
I have a 2014 Mazda make. Had sudden & unsuspected engine trouble. Took it to MIDAS; they told me that the problem was with the engine and that I needed to take it to a dealership. They cut me a discount, because they're a reputable business who believe in customer service. Made an online appointment to be seen. Received a call from them at some point (they asked me when as if I were making that part up). Brought car in. Mind you, my car is now shuddering & shaking like a washing machine with a bowling ball in it. No power. ... read more
Getting harnesses by the dealership on some wild stuff I’ve told the dealership multiple times before to not contact me I’ve been getting contacted over and over by them the other day some guy called and was laughing talking to someone else in the background? Bro didn’t even have any interest on selling a car just calling me outta no where anyone have any ideas on how to make this stop already file a report (went there to speak to a manager was told that he was out been a whole two weeks and this guy hasn’t been there or if ... read more
Traded in my CX-70 since they offered to upgrade to the PHEV model. We negotiated and agreed that the monthly payment and extended warranty would remain the same but a couple of weeks later they informed that the extended warranty had been rejected. Only reason I found out is because I called not them. Also, it’s been 5 weeks and they have not paid off the vehicle I traded in so the next payment is up for a vehicle I haven’t had for a month. They also gave me the vehicle without a full tank since their “company credit card” ... read more
My experience with Viva Mazda was the worst customer service experience I have ever had in my LIFE. I took my 2021 Mazda CX-5 with 35,000 miles on it in on June 5th because it was making a loud, rotational noise. I was told it was diagnosed as a “wheel bearing issue” & the car would be repaired the following week as they needed to order the part. I asked the service advisor if I was still able to drive my vehicle in the meantime, as I am like most people in this country & rely on transportation for my job. The service adviso... read more
Frequently asked questions about Viva Mazda
How is Viva Mazda rated?
Viva Mazda has a 1 star rating with 3 reviews.
When is Viva Mazda open?
Viva Mazda is open now. It will close at 8:00 p.m.
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