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Vital Records Control

3.5

About this business

Vital Records Control is a trusted provider of records storage and document management solutions. The company has multiple facilities throughout the US to serve its customers with local service at a national scale. Its solutions for records storage, document scanning, and secure shredding help companies to lower costs, comply with complex regulations, mitigate risk, and better manage their information. Founded in 1988, Vital Records Control stores and protects a variety of business assets, including confidential paper docume... read more

Location details

1950 Waldorf St NW, Grand Rapids, MI, 49544, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.511 reviews
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Lee Boynton's profile image
Lee Boynton 
on Google
9 months ago
Ryan Beavers's profile image
Ryan Beavers 
on Google
a year ago
Anonymous's profile image
Anonymous 
on Google
a year ago
Dave Nichols (Davestermac)'s profile image
Dave Nichols (Davestermac) 
on Google
2 years ago

Local drivers are nice, but the inside accounting and sales group are not helpful. Long contracts, lots of fine print, poor disclosure, lots of EXTRA fees and my sales guy doesn't even work there anymore. Don't make the mistake I did - choose a diff company. Terrible communication and incorrect billing. I cancelled the contract due to their inability to charge/bill accurately. They came and removed my shred bins in May and are invoicing me $200 for June. 

Dave Nichols (Davestermac)'s profile image
Dave Nichols (Davestermac) 
on Google
2 years ago

Local drivers are nice, but the inside accounting and sales group are not helpful. Long contracts, lots of fine print, poor disclosure, lots of EXTRA fees and my sales guy doesn't even work there anymore. Don't make the mistake I did - choose a diff company. I've been trying to fight my way OUT of the contract for weeks now. Terrible communication and incorrect billing too. 

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Frequently asked questions about Vital Records Control

How is Vital Records Control rated?

Vital Records Control has a 3.5 star rating with 11 reviews. 

When is Vital Records Control open?

Vital Records Control is closed now. It will open tomorrow at 8:00 a.m. 

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