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Visual Insight Optometry
- Optometrists
- Castro Valley, CA
About this business
Location details
3717 Castro Valley Blvd, Castro Valley, CA, 94546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
First I will start off by saying Yanni , who works here is Condescending, Unprofessional and has zero customer service skills . My brand new glass frames broke a month after I got them so I brought them into the store. I showed Yanni the broken frames since they are under warranty. She had me send her pictures and said it would be a few weeks until my replacement frames came in without further instruction . I came back over a month later to pick up my frames and Yanni says if I don’t give her the broken frames she will not r... read more
I found Dr. Haw through a friend and have been seeing her for several years now. My past optometrist experiences were nothing like this. What sets her apart — as so many reviews mention — is how personable she is, and I can’t believe I haven’t written one until now. I enjoy our chats about everything from kids to travel during my visits. My whole family sees her now (finally got my husband to go!), and we all appreciate how thorough she is with exams and that she takes the time to answer questions.
Really great and nice doctor, but the service of the shop itself is by faaar not worth the price of the glasses!! I paid 300$ and ended up with glasses that were way too big, completely mis-measured… went there to get them adjusted and the lady went to the back and bent them with heat just to hand it back to me looking completely stupid now! Honestly want my money back for this incredibly poor quality service, not having glasses that fit!
Really great and nice doctor, but the service of the shop itself is by faaar not worth the price of the glasses!! I paid 300$ and ended up with glasses that were way too big, completely mis-measured… went there to get them adjusted and the lady went to the back and bent them with heat just to hand it back to me looking completely stupid now! Honestly want my money back for this incredibly poor quality service, not having glasses that fit!
Frequently asked questions about Visual Insight Optometry
How is Visual Insight Optometry rated?
Visual Insight Optometry has a 4.3 star rating with 21 reviews.
When is Visual Insight Optometry open?
Visual Insight Optometry is closed now. It will open tomorrow at 9:00 a.m.
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