Vista MINI Coconut Creek Service Center

Jessica 

on Google

3 weeks ago

Extremely disappointed with my first experience at MINI of Coconut Creek. I came in for a simple nail in the tire, but it took far longer than quoted—and they didn’t even fix it properly. I now have to go to another dealership to get it corrected. The receptionist, Sade, was sarcastic and rude over the phone—pretending not to hear me and hanging up. When I arrived minutes later and asked if it was her I spoke with, she claimed she “didn’t recall,” then ignored me as she walked around me, whispered to the valet about my cars ... read more

Stephen Botek 

on Google

2 years ago

People were friendly enough and they performed the work in a timely manner, however they quoted one price over the phone for a tire + installation and when I arrived it was $100 more - no explanation, no apology, nothing. 

Matt Sweetwood 

on Google

2 years ago

Update: They took my complaint seriously and did anything and everything they could to make it right....Including a loaner car and doing a courtesy repair not under warranty n/c. Casey is awesome. Thank you. Went in for service they said 1 hr. 3 hours and 45 minutes later with false communication and after complaining and screaming got the car back.... lost the day because of their horrible service. I will remember this abuse forever. Bought 3 cars from them, btw. 

Jose Vaz 

on Google

3 years ago

Thank You Carolina Antolinetti for your excellent advice about buying MINI and providing exact details of finance rates.