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Vista Collina at The Meritage
- Hospitality
- Napa, CA
About this business
Location details
850 Bordeaux Way, Napa, CA, 94558, United States
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No one was at the front desk for check in so we had to walk across the street to their “sister hotel” to check in. Website says valet and bag service but no one was available. We had to park around back by the kitchen because no one was there to show us how to get to our room. We asked for our room to be cleaned and no one serviced it. I travel the world and this is the lowest budget service in terms of quality.
Disappointed Stay – Not Worth $390/Night I had high hopes for The Meritage Resort and Spa given its reputation and the $390/night price tag, but unfortunately, our experience was far from what you’d expect at a luxury property. Upon arrival, we immediately noticed the room was not up to acceptable standards of cleanliness or maintenance — not even close. There were hairs on the bathroom floor and stuck to the shower walls, which made us question whether the room had been cleaned at all. Mold was visible on the tile, and soap... read more
Beds were not that comfortable okay not worth what we paid
Unimpressed. My first stay.... hears great things about Resort. Upon exiting my Uber, a guest shared how someone stole from her room. I checked in, no problem, went to my room and walked into this hot mess. Room looked ransacked. Called front desk, was told they'd send someone. Waited 20 minutes, no one came. Went back to check in... shared photos.... they apologized. Moved my room and offered $50 Resort credit. Rooms run over $400/ night. I questioned the amount and begrudgingly was offered $100 credit. Took it and next day... read more
My friend and I checked in for a 3 day/3 night stay to attend a 3 day concert at the resort. The valet guy helped us with our bags and parked the car (for $20 the "valet" parking was on the street) when we found that out we removed that because we could park on the street ourselves. That afternoon we each decided to shower. I went in turned on the water, and realized the water was lukewarm to cold. I had to shower so I bared the cold. The next morning my friend went to shower, the water was still the same. I called the front... read more
Frequently asked questions about Vista Collina at The Meritage
How is Vista Collina at The Meritage rated?
Vista Collina at The Meritage has a 4.3 star rating with 500 reviews.
When is Vista Collina at The Meritage open?
Vista Collina at The Meritage is open now. It is open 24/7.
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