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Visionworks Doctors of Optometry
- Laser Eye Surgery/Lasik
- Cookeville, TN
About this business
Visionworks Doctors of Optometry is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on many prescriptions. Eve... read more
Location details
377 West Jackson St, #D-1, #D-1, Cookeville, TN, 38501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
After attempting to get my prescription, the manager Diane refused saying it violated HIPPA and then proceeded to hang up on me. This is corporate bullying at its finest. Stay as far away from here as possible.
Business response:
We're sorry to hear we let you down, J.R.. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf.
RecommendedThe doctor here is wonderful. We have been going here for the last several years. Great choices and care here. Only draw back is how long it takes the women to enter it into a computer. 2 hours and 15 minutes to get out of there and we had already picked frames before seeing the doctor.
Business response:
We are so happy to hear this Ellen!!! We truly appreciate you taking the time to give us such a fabulous review!
these people will not answer phone and its been over 20 days no contacts done paid ill be up there tommrrow
I went here last Wednesday because I was in dire need of new glasses. I knew my eyes had gotten weaker, plus if I’m being honest I’ve not been taking care of my eyes like I should have with my contacts, the Doctor there was so nice and didn’t make me feel judged when I told her of my eye health. The buy one get one free on glasses for people with no insurance is also an amazing deal. Usually without insurance I would pay $350-$400 for one pair of glasses and a eye exam. Here I got two glasses, one stylish and one for work an... read more
Business response:
We are so happy to hear this Quinton! We are so proud to hear about your experience in our Cookeville location! Thank you for taking the time to write such a wonderful review!
This is one of the only places that takes my insurance, which remains the only reason I keep coming back. The service is absolutely horrid. Never a smiling face. They always try to rush you out.
Don't waist your time or money!!!!!!! I ordered my daughter a pair of glasses on 11-17-18. The frame and lenses were both in stock. I was told they would be ready in 10 days or before. I called in 10 days and was told they wouldn't be ready until 12-01-18. Well today 12-01-18 and still no glasses. Was told they have 400 jobs waiting to be cut because of a SALE?! Maybe if they had some of the 5 people that were sitting out front doing nothing cut some jobs, she might get her glasses.
wonderful experience..techs were friendly and helpful..worked throughly with my husband to get to the root of his vision problems...awesome job!
Frequently asked questions about Visionworks Doctors of Optometry
How is Visionworks Doctors of Optometry rated?
Visionworks Doctors of Optometry has a 3.9 star rating with 418 reviews.
When is Visionworks Doctors of Optometry open?
Visionworks Doctors of Optometry is open now. It will close at 5:00 p.m.
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