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Visionworks Doctors of Optometry is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on certain types of prescr... read more
2141 Sagamore Pkwy S, Lafayette, IN, 47905, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | Closed | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I got an email informing me that my glasses were ready for pickup. So I went to pick up my glasses from that I ordered almost 2 weeks ago. I spoke with Supervisor Emily and after she looked around she advised me that she could not locate my glasses. She asked me if one of my family members picked them up and I told her no considering I live an hour away. She then questioned weather I was messing with her because “other people have” before. Dumbfounded that she would accuse me of this, I asked her why I would drive over an ho... read more
Business response:
We're sorry to hear we let you down, Brandon. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com We'd like to look into this on your behalf.
I got an email informing me that my glasses were ready for pickup. So I went to pick up my glasses from that I ordered almost 2 weeks ago. I spoke with Supervisor Emily and after she looked around she advised me that she could not locate my glasses. She asked me if one of my family members picked them up and I told her no considering I live an hour away. She then questioned weather I was messing with her because “other people have” before. Dumbfounded that she would accuse me of this, I asked her why I would drive over an ho... read more
Business response:
We're sorry to hear we let you down, Brandon. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com We'd like to look into this on your behalf.
Emily is very helpful. She will go above and beyond to get you the best deal. I will definitely refer people to them and I will go back. This was my second time getting glasses from them and Emily has helped me both times. I recommend her and Visionworks❤️
I was very please with the service I rec'd yesterday!!! My glasses snapped in half, they were barely 18 months old. Emily and her team were very sympathetic and helped me out in this emergency situation!!!! Especially since my frames were "flexible" and should not have broke.
Great place with great service. Elisabeth did a great job helping me and answering any questions.
worst customer service ever. have had glasses for 6 months and instead of trying to fix them they make us by brand new. every other eye glass place fixes their damaged products except for this place. there are 2 employees but the second one refuses to help anyone she just sits on a chair on her phone
Great service. exam and product. Cassi went above and beyond to make sure I had the best glasses for my needs. Everyone from start to finish made the process a great experience.
Visionworks Doctors of Optometry has a 4 star rating with 337 reviews.
Visionworks Doctors of Optometry is closed now. It will open at 9:00 a.m.
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