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Visionworks

4.5

About this business

Visionworks is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on certain types of prescriptions. Every purcha... read more

Location details

4122 N Harlem Ave, Norridge, IL, 60706, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.5313 reviews
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Leannie Rodriguez's profile image
Leannie Rodriguez 
recommend  Recommended
4 years ago

The Doctor is great. Although, the young lady named Paulina at the front desk was terribly rude and had a very bad attitude. I expressed to her that I could not access the documents through my email that was sent to me, she rolled her eyes. She said she left a message on my phone which I didn’t receive because that was not the correct number on file which I explained and she said, “well you are the one that put it on there”. On my online appointment I put the correct number I doubled checked it in my email when I told her wo... read more

Svet Milchev's profile image
Svet Milchev 
recommend  Recommended
5 years ago

Good selection of glasses and they are very helpful in many ways throughout the process. They seem very knowledgeable about what they're doing as well! 

Dan Fini's profile image
Dan Fini 
recommend  Recommended
5 years ago

First time customer, the whole staff was so helpful & knowledgeable. They helped me pick out my frames as I was very clueless on what style was fitting for me. Paulina was awesome & very patient when I couldn't make a decision her customer service was very caring. Dr M. Gonzales gave me my eye exam, such a polite & thorough Dr. I get nervous when I get I exams for some reason but he made me feel very comfortable. I would definitely recommend visionworks at Harlem and Irving Mall and I will make this my annual go to place. 

Christine Curry-Ward's profile image
Christine Curry-Ward 
recommend  Recommended
5 years ago

The staff were all super helpful and kind, very knowledgeable, and patient when I had a glitch with my insurance! I saw Dr Gonzalez, who was wonderful, and was helped after my exam by Anna M., with selecting frames and lens options. I could not have had a better experience! 

Richard Agudelo's profile image
Richard Agudelo 
5 years ago

Part 1: I bought a glasses 25 days ago and they still don't give it to me. I call every day and they tell me they got lost in the mail, etc., etc. It can't be that they play with the health of people like that. I am a journalist and cameraman and my work depends on my work, and I have really been harmed. Very bad service 

Italo Gio Tol Edo's profile image
Italo Gio Tol Edo 
recommend  Recommended
6 years ago

Anna and dr udesky were awesome! I needed a new examination for contacts and doc and doc recommended the vision works brand for contacts. So far I love them. Anna was very helpful and gave me an awesome customer experience. I’ll definitely be back. Especially to pick up my contacts on time :) 

Ariana Torres's profile image
Ariana Torres 
recommend  Recommended
6 years ago

Everyone at the Harlem and irving locations was so helpful and had a great experience! 

Evangelina Valencia's profile image
Evangelina Valencia 
recommend  Recommended
6 years ago

I have been in this Visionworks twice. And the two times I have been in this location they have taken care of me well. The first time was with Eric Rodriguez and the second time with Andy Rodriguez. They are both very knowledgeable, respectful, kind young men. The two times I have been there they are able to help me pick a frame that compliments my facial structure. I highly recommend this location at the HIP mall such a friendly environment! 

David Velasquez's profile image
David Velasquez 
recommend  Recommended
6 years ago

I stopped into Visionworks a few months ago and had Eric help me pick out a new pair of glasses. He was respectful, kind, and confident. Within a few minutes, he knew exactly what frames would compliment my facial structure. He was very knowledgeable about pricing as well. I ended up taking the pair home! This location offers such a friendly environment. Great service — 5 stars!! 

Frequently asked questions about Visionworks

How is Visionworks rated?

Visionworks has a 4.5 star rating with 313 reviews. 

When is Visionworks open?

Visionworks is closed now. It will open at 10:00 a.m. 

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