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Visionworks
- Laser Eye Surgery/Lasik
- Havertown, PA
About this business
Visionworks is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on many prescriptions. Every purchase has an un... read more
Location details
116 W Township Line Rd #204, Unit 204, Havertown, PA, 19083, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
RecommendedExcellent COVID protocols-felt very safe. Knowledgable and friendly staff-felt that they cared about me as a customer. Great follow thru to work out insurance issues with their corporate office...plus they delivered the perfect pair of glasses/lenses which seems to be tricky for other suppliers (independent and large retail). Thank you. I applaud everyone at this location!
Business response:
We are so happy to hear this Karen!!! We truly appreciate you taking the time to give us such a fabulous review!
in two years same glasses same frames same transition glasses price jump 150. campared to previous yrs very leary there are no prices posted no specials to see inly employess know the prices and only employye know the pakages.then they say my insurance pays less that what my insurance comp says they pay. i am waiting a call after they call my insurace company on payment never offer any pakage or specials the day i went in and they had them very shaddy to me this is my opion
I was super impressed by my recent visit to get an eye exam and then purchase glasses from Visionworks! In the past, I've used two other eyeglass chains but this place blew both out of the water! First, the eye exam. Dr. Nguyn was friendly and very professional. I feel she gave me the most thorough exam I've ever had. She also gave me the advice to begin using liquid tears which would help even more improving my sight. After that, it was time to pick out my glasses. The staff were not only friendly but really seemed to enjoy... read more
Business response:
We are so happy to hear this Richard!!! We truly appreciate you taking the time to give us such a fabulous review!
Absolutely TERRIBLE! It took me 2 plus weeks for an appointment. I get to my appointment for them to tell me that the doctor had already left for the day and they will have to reschedule!! I recieved a text asking if I can make my appointment I responded back with Y. I received email with paperwork to fill out which I did. The lady tells me we called friday to see if you could reschedule. They did not speak with me so why would they just assume it was ok to cancel especially after I recieved my text and email yesterday (Mond... read more
Business response:
We're sorry to hear we let you down, Allison. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf.
The customer service is ridiculously bad. 40minutes of wait for an appointment, then more waiting because I need to order glasses. This place is awful.
I don't have the time to list half of their flaws .
I’ve been going there for a while, very pleased.
Frequently asked questions about Visionworks
How is Visionworks rated?
Visionworks has a 3.9 star rating with 484 reviews.
When is Visionworks open?
Visionworks is open now. It will close at 8:00 p.m.
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