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Visionmart Express

4.9

About this business

Location details

6802 Slide Rd, Lubbock, TX, 79424, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.92,373 reviews
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Robert P.'s profile image
Robert P. 
14 years ago

Best I've found Great prices, high quality, and SUPER FRIENDLY STAFF. Fast service, they even called me on my cell phone when our glasses were ready(the wife and I each got two pair) 

Cindi S.'s profile image
Cindi S. 
14 years ago

frustration so i got my glasses yesterday after sending them back 5 times and guess what they were o darn crooked i will be sending them back a 6th time i wish i was closer then it wouldnt be such a hassel so after bad cutomer service and 4 trips up there almost 2 months of waiting 60 dollars in gas 20 dollars in upgrade and countless hours of frustration lets hope and pray this time they get it right 

Ashleigh M.'s profile image
Ashleigh M. 
14 years ago

Eyemart express saved my eyes! I went to the one in MIchigan on 28th st. after I had delt w/ eyeglass world (absolutely horrible-don't go) eyemart was wonderful! We went up to the lady and said are you going to tack on a whole bunch of costs and not work with us on a payment agreement? She said no, and told me they don't work like that at all! She told me they are all about good customer service and wanting their customers to come back happy. I was sooo relived!! After dealing with eyeglass world and coming here to hear that... read more

CINDI S.'s profile image
CINDI S. 
14 years ago

inappropriate so todays date is december 18th I live in plainview 45 minutes from luibbock i first went to get my glases october 28 i had to wait a week to have them mailed to me i get them i cant see went to have them adjusted the guy at the counter said my eyes just needed to adjust after a week of headaches i take them back they did a few minor adjustments still wrong so i go back to my eye doc he said its not the prescription so i go back the lady that helpls me looks at my new baby and says are yall half black i said um... read more

MeLissa S.'s profile image
MeLissa S. 
14 years ago

Customer Service...what a joke I haven't been there in over a year...but I was hoping for a better outcome than last time. The last time I was there we had gone in 4 different times to get my sons glasses. His were broken and he couldn't see without them. We tried several times to get his glasses that day. With no luck, we got them 4 days later. This time I was praying it would be different. Nope, didn't happen. We get someone that obviously didn't want to help us!! After finding out what my insurance would pay for and letti... read more

Ray r.'s profile image
Ray r. 
15 years ago

That place is busy Hey guys where else can you go In Lubbock and get the value you get from Visionmart? I went there and sure there are long lines and sure you have to wait. They have always been nice to me and let me tell you i am not easy on glasses. 

Theresa D.'s profile image
Theresa D. 
15 years ago

Unsatisfied Daughter I am writing this review for my mother. She went there on the referral from my Grandmother. She told them in advance that she would be using her Social Security Disability Insurance. After they told her how much her bill would be, she paid it in full for her and her husband. About a week later, they called her and said that she still owed money on her bill. After my mother asked questions, it appears they did an exam that was not covered under her insurance, and that part of the exam wasn't even needed. ... read more

alli p.'s profile image
alli p. 
15 years ago

Shoddy warped frame, scratched lens, unprofessional technicians. eventually got a refund after two tries to get the glasses right both without results. This was my second try for this business. The first time was also unsuccessful, my lenses kept popping out and I also got a refund that time as well. The Dr's next door are great though! 

jamie z.'s profile image
jamie z. 
15 years ago

great place first time to deal with eye problems, my 4 year old needed glasses they were very helpful and he is doing great. They are great at refitting them we have been back 3 times because he is a boy and they always gladley fix them. 

Frequently asked questions about Visionmart Express

How is Visionmart Express rated?

Visionmart Express has a 4.9 star rating with 2,373 reviews. 

When is Visionmart Express open?

Visionmart Express is closed now. It will open tomorrow at 9:00 a.m. 

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