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Vision One Optometry
- Optometrists
- Arcadia, CA
About this business
Location details
7 W Foothill Blvd, Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:30 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service is horrible. It is a month since my glasses were ordered and I have paid about 40% of the balance. Payments were agreed upon by the doctor and I give them a cashiers check each month. The staff keep tellong.me the lab is not done with my order. They seldom call me and I have to nag them. I give up. I will make my paymens and when the doctor realizes the incompetence of the staff, heads will roll. As a professional, he is GREAT! His staff is lackadaisical, IMHO.
Great doctor and staff. He has always been a solid doctor. Idont trust sntone else with my vision.
Terrible Customer Service. Ongoing dispute since November. I've been charged $1275 for a single pair of glasses and cannot get them to return my money. They act nice on the phone but do not follow through on anything they say they will do. I have to involve an attorney at this point. Update 5/5/2017: I was over charged. They still owe me $200 and refuse to return it.
Frequently asked questions about Vision One Optometry
How is Vision One Optometry rated?
Vision One Optometry has a 2.3 star rating with 3 reviews.
When is Vision One Optometry open?
Vision One Optometry is open now. It will close at 6:00 p.m.
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