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Visalia Buick Gmc

4.3

About this business

Location details

1313 E Main St, Visalia, CA, 93292, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3299 reviews
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Michael Alvarado's profile image
Michael Alvarado 
4 years ago

Dont ever try too do a trade in at this dealership all they want too do is lowball you on your trade-in. Never going back they ain't going too get my business 

Business response:

Michael, thanks for the feedback, we do our best to understand the used vehicle market, but I understand your concern. I would like to know more details on your experience, if you would like to discuss your concern please call me at 559-737-6000. Respectfully, Don Groppetti 

Nando Gonzalez's profile image
Nando Gonzalez 
5 years ago

Great costumer service and super knowledgeable salesmen 

Priscilla Pesqueira's profile image
Priscilla Pesqueira 
6 years ago

The best part of our service experience was the wonderful and plesant gal working at the service checkout counter. Because of her, you score 2 stars rather than 1. We left feeling extremely disappointed in our service experience as a whole. This was very concerning and disturbing considering we purchased our new 2018 gmc from your organization. :( 

Business response:

We would love to hear more about your experience and an opportunity to rectify our failures. Please call me at 559-737-6000. 

Alicia Martinez's profile image
Alicia Martinez 
6 years ago

They nickel and dime you for everything never go there. 

Business response:

Alicia, we hate to hear that you feel that way and would like to speak with you to learn more about your experience at our dealership. At your convenience, please contact our service manager, Matt Appleby at 559-737-6032. Thank you. 

Amanda Jean's profile image
Amanda Jean 
6 years ago

Business response:

Amanda, we are very happy to hear that we were able to resolve your concerns. 

L Leyva Francisco's profile image
L Leyva Francisco 
7 years ago

Bad service !! Never receive a call back i had to be calling all the time 

Business response:

Thank you for telling us about your experience. We are disappointed to hear that you are not satisfied with our customer communication and will look into your visit to identify ways to improve our process. If you would like to provide any additional details about your experience, please reach out to our service manager, Matt Appleby, at 559-737-6032. We look forward to speaking with you and hope you will give us another chance. 

Terry Jones's profile image
Terry Jones 
7 years ago

Terrible customer service. Was offered drop off service when I brought in my car for service then told at the last minute I was outside their limits. Wasn't an issue the last time I was there. 

Business response:

Terry, thank you for servicing with us. We are sorry that you were not happy with our shuttle service and can certainly understand your frustration. We will look into the issue and hope you will give us another chance to provide you with exceptional service. 

Andrew Villegas's profile image
Andrew Villegas 
7 years ago

Awesome experience! No pushy salesman and worked with our budget. 

Business response:

That's what we like to hear, Andrew! Thank you for the great review, we appreciate it. 

Jinky Desiree Bala's profile image
Jinky Desiree Bala 
7 years ago

Thanks for a good service. Love my new 2017 Acadia. Shoutout to Andrew F. for the help provided in making it possible. 

Business response:

We're happy to hear that you're loving your new Acadia! Thank you for your excellent review. 

Frequently asked questions about Visalia Buick Gmc

How is Visalia Buick Gmc rated?

Visalia Buick Gmc has a 4.3 star rating with 299 reviews. 

When is Visalia Buick Gmc open?

Visalia Buick Gmc is closed now. It will open tomorrow at 9:00 a.m. 

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