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Virginia South Psychiatric & Family Services Pc
- Psychiatrists
- Hopewell, VA
About this business
Location details
207 N 4th Ave, Hopewell, VA, 23860, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The providers are great however, the front desk is awful. I have had many instances where they cancel appointments without notice or reschedule you and dont tell you. This last appointment was telehealth, never got any warning that there is a new portal or a link to follow to do the appointment. As a person who works in a doctor's office, this is not only unacceptable but scary when you consider that you are dealing with people's mental health. Management needs to consider hiring new staff.
The front desk are terribly rude and disrespectful. I called to schedule an appointment as I’ve been struggling with my mental health and I was met with a lady who immediately seemed like she hated her job. I wanted an appointment with a therapist and she told me I’d have to see a psychiatrist in the office who would then refer me to the therapist they have in office. I went on to say I’d follow through and I’d like to schedule the appointment with the psychiatrist. She kept huffing and puffing and saying I wasn’t understand... read more
The front desk staff are all wonderful, they care and helped me with anything I needed. Dr Green is great ! She was thorough, patient and easy to work with….. Dr. Arehart fell asleep in the middle of the session with my child .. Dr. Shah had a wait time of over 2 hours for my child’s first appt which was extremely frustrating…. Will be looking for care elsewhere.
Dr.Green & Mrs.Beer are amazing! I was able to get my testing result in a timely manner from Dr. Green. She was very polite and explained everything beforehand. Mrs. Beer is very personable an detailed. Front staff at check in are nice but the rest of staff are lacking. Management is rude and argumentative. Nursing staff, other staff have failed to chart phone calls with important information involved in conversation. Makes sure you use your online account to keep track of your charges as this office fails to send bills or n... read more
So far it's been way better than the services I received in the past. I'm so glad they were able to accomodate me when I needed to see someone that was available. I hope I get to stay here and continue to have great services in the future.
Frequently asked questions about Virginia South Psychiatric & Family Services Pc
How is Virginia South Psychiatric & Family Services Pc rated?
Virginia South Psychiatric & Family Services Pc has a 3.8 star rating with 165 reviews.
When is Virginia South Psychiatric & Family Services Pc open?
Virginia South Psychiatric & Family Services Pc is open now. It will close at 6:00 p.m.
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