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Virginia Oculofacial Surgeons
- Healthcare
- Richmond, VA
About this business
Location details
1300 Wilkes Ridge Dr Suite 100, Richmond, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an eyelid surgery with Dr. Sismanis, and I honestly couldn’t be happier with the entire experience. From the very first consultation, he took the time to explain every detail of the procedure—what to expect, how it would be done, the recovery process, and all possible side effects. His thoroughness immediately put me at ease and made me feel confident I was in the best hands. The actual results speak for themselves. He did an amazing job—precise, natural-looking, and truly beyond what I was expecting. I’m so grateful f... read more
Dr. Sismanis and his staff are excellent, they talk me through everything and made me feel extremely comfortable. Their bedside manner and care was above and beyond, I felt like a family member during the process. The surgery I received was painless and super comfortable, which speaks numbers because historically this is supposed to be a very painful procedure. I recommend everyone only seeing this group for their care. Would give 10 stars if possible!
Here is my recent experience. For several days I have been trying (very unsuccessfully) to talk to a real live person at Dr Sismanis’ office who can help with scheduling. If I actually do get to talk to someone at the front desk, which is few and far between, because it normally goes straight to voicemail the majority of the time, they say “I will send a message to the scheduler”. But the scheduler for surgery NEVER calls back. There is always an excuse too why she’s not returning calls: she’s at clinicals or helping another... read more
They canceled my surgery one hour before on the morning of, after I took sick leave for the whole day. I was about to walk out the door to attend the appointment when they called. They showed absolutely no remorse and no attempts to resolve the issue or even refund me at all for the co-pay I paid for my pre op screen for this surgery. As a working mother who has a hard time to find time to do things like this, I’m very disappointed.
My niece had eye surgery with Dr. Sismanis at VOS. The surgery was successful, and the staff treated her extremely well. However, her employer medical insurance refused to pay for the procedure despite having approved the surgery in advance. Rather than just presenting the bill to my niece, one of VOS's administrators, Kelly, called the insurance and advocated for the bill to be paid. The insurance company admitted their mistake and is paying the bill. As a family, we are incredibly grateful to VOS and Kelly for taking the e... read more
Frequently asked questions about Virginia Oculofacial Surgeons
How is Virginia Oculofacial Surgeons rated?
Virginia Oculofacial Surgeons has a 4.6 star rating with 90 reviews.
When is Virginia Oculofacial Surgeons open?
Virginia Oculofacial Surgeons is open now. It will close at 4:00 p.m.
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