Virginia Mason Franciscan Health Medical Pavilion - Pediatrics - University Village

Karina Dydell 

on Google

3 months ago

I received high quality care from Dr. Bucher, nurse Nichole, and other staff members I interacted with at Virginia Mason UW primary care. I came in with severe pain and immediately received compassionate care, testing, and within 24 hours had answers and next-steps provided to me. I deeply appreciate their help. Thank you! 

Vero Swait 

on Google

6 months ago

Virgins Mason The service at that clinic is terrible. We pay too much for insurance to receive such poor care. The service is awful starting from the front desk; the doctors always run late even when you have an appointment, and some barely examine you for three minutes before sending you off without explaining anything. I do not recommend this clinic at all. That’s why I switched to Kaiser.” When you call on the phone, the receptionist doesn’t even ask you anything politely — it feels as if they’re doing you a favor.” 

Katie B 

on Google

11 months ago

Over a year ago I switched our children to a new pediatrician after a dramatic decrease in quality of service over 6 years. Despite calling FIVE times informing them of this change, they won’t stop harassing us with phone calls and letters about our children’s lack of recent well child visits at their office. Each time I call the person acknowledges the prior notes that we no longer see providers at their office and assure us it won’t happen again - yet the calls and letters NEVER stop. Further confirms my desire to never go... read more