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Virginia Eye Institute - Short Pump

3.9

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Location details

12018 W Broad St #100, Henrico, VA, 23233, United States

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WeekdayScheduleStatus
MonClosed
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 5:00 p.m.
Sat08:00 a.m. to 4:00 p.m.
SunClosed
3.9322 reviews
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Ervin Conde's profile image
Ervin Conde 
3 months ago

My son (3 year old) and us had a good experience with Dr. Marcus. We received 5 star treatment from the moment we walked in to the moment we left the door. 

Erica Murphy's profile image
Erica Murphy 
4 months ago

I was happy with Dr. Marcus. She was professional and did all the tests required of her level of care. I didn’t feel rushed but the system to move patients is steady in place. My child is a teen and She’s our new *special eye dr 

Melissa Harvey's profile image
Melissa Harvey 
4 months ago
Vamshi Nimmalapalli's profile image
Vamshi Nimmalapalli 
7 months ago

When I scheduled an appt, i was told as part of my insurance yearly check up is free of charge. On the day of appt, front desk mentioned that there will be $x towards Refraction charges. And now i received a bill for more than 3 times what i was told on the day of the visit. After calling them, i was re-routed to multiple depts, billing-->Scheduling-->Scheduling supervisor-->Billing supervisor. finally i was told that since you pre-diabetic, doctor looked at you and its billed differently hence the charge. This is total absu... read more

Young Hong's profile image
Young Hong 
7 months ago

Having an immigrant non-english speaking mother trying to call her son when Dr. Keffer was in the room and being told to speak to his nurse after he leaves is utterly embarrassing professional behavior knowing she didn’t understand a single word you spoke to her. Incredibly unethical. If you aren’t sensitive to the needs of vulnerable population, should probably question your role as a a doctor and embarrassing as a medical school alumni. Do better. 

Frequently asked questions about Virginia Eye Institute - Short Pump

How is Virginia Eye Institute - Short Pump rated?

Virginia Eye Institute - Short Pump has a 3.9 star rating with 322 reviews. 

When is Virginia Eye Institute - Short Pump open?

Virginia Eye Institute - Short Pump is open now. It will close at 4:00 p.m. 

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