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Villas on Hampton Avenue
- Apartments
- Mesa, AZ
About this business
Location details
5120 E Hampton Ave, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Front office staff and maintenance personnel I’ve really enjoyed living here, and one of the biggest reasons is the excellent office and maintenance staff. The office team is always professional, friendly, and willing to help with any questions or concerns. They communicate well and make residents feel valued and appreciated. The maintenance personnel are equally impressive. They respond quickly to requests, complete repairs efficiently, and are always courteous and respectful when entering the apartment. It’s clear they tak... read more
Business response:
Thank you so much for taking the time to share such a wonderful review! We are absolutely thrilled to hear how much you enjoy living in our community, and we can’t thank you enough for your kind words. Providing a comfortable, welcoming, and well-maintained environment is always our top priority, so it means the world to us to know that our team's hard work is shining through. We will be sure to pass along your incredibly thoughtful compliments to Mercedes and Ron! They both take immense pride in what they do, and knowing th... read more
Worst place ever! This group are neglectful in the care of the property. Gates and codes never work. Try to always blame tenants for mechanical issues. Don’t collect the garbage. Over charge for crappy place. Office staff are deplorable. Do not rent here!!
Business response:
We are sorry to hear that you have not had a pleasant experience with us. Please feel free to contact the leasing office at (480) 654-4448 to further discuss any concerns. Villas On Hampton Avenue Management
Terrible Management I can attest for the people here using your electricity bill to fund whatever they're working on. When we lived here our electricity bill would randomly spike for no reason so we asked the management and they advised us it was for something they did within our complex building. Don't let the high class architecture fool you; snakes dwell here. We moved into a clean apartment and randomly got bed bugs (we'd never had bugs in our entire life) and when the management found out they evicted us and said we had... read more
Business response:
It is our company policy that all vacant apartments are professionally inspected for bugs by a licensed pest control company prior to every move in. Your apartment home was inspected and cleared prior to your occupancy. After 9 months of your occupancy, when we discovered there was a problem, we needed to take prompt action in order to prevent further issues. In which case these details were outlined in your signed lease agreement. Residents are billed directly by the electric company and we do not use our residents’ electri... read more
Terrible Experience With the maintenance staff, I had to write up 2 work orders for each issue, because it NEVER was fixed the 1st time. After about 10 months, I had an ant problem. One morning I woke up and there were ants ALL OVER my kitchen - THE WALLS, THE FLOORS, THE CABINETS, THE SINK, THE DISHWASHER, THE COUNTERS. I called the front office and they said they couldn't do anything about it until Friday when a pesticide company visits the property. They refused to file it as a maintenance emergency. So, the guy comes to ... read more
Terrible Managment! DO NOT LIVE HERE! So just out of no where these guys came in as new managers. My last months rent was late because I was not informed that my online auto pay would not be accepted because they didn't use the same system as the old company. So they charged me a 50 dollar late fee. They told me that they couldn't wave the late fee because it was out of there control in there system. They also told me that they provided us with a letter that said they would not be accepting online payments anymore. After I w... read more
Frequently asked questions about Villas on Hampton Avenue
How is Villas on Hampton Avenue rated?
Villas on Hampton Avenue has a 3 star rating with 104 reviews.
When is Villas on Hampton Avenue open?
Villas on Hampton Avenue is open now. It will close at 6:00 p.m.
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