Villas By the Lake

Linda J 

on BBB

a year ago

I am a 14 year resident of Southwood Vista Apts. (The apartments were built 16 years ago). Recently, my water heater malfunctioned and water leaked into the housing closet where it's contained. The water also leaked into the dining room carpet, causing mold inside the closet and throughout the carpet. After some time had elapsed, someone was sent to check it out and it was determined that the water heater needed to be replaced. Someone was sent to replace the sheetrock in the closet and clean the carpet. The area where the m... read more

Lisa T 

on BBB

a year ago

I have been calling corporate for about 5 months now leaving voicemails and speaking to the operator for this company with NO RESPONSE! If you can avoid any property owned by Dayrise please do! I have been in their creekside vista apartment for 2 years now & it’s been terrible since we switched over to conservice to simply view our bill because you unfortunately can’t pay your rent on this website although they charge a $5 service fee. However, within the bill you have your rent + valet trash & then additional charges which ... read more

wendy f 

on BBB

a year ago

I have called the corporate office, been by the leasing office, emailed and faxed my letters to them. I even sent emails from the website for the last two months. I haves called the corporate office leaving messages for Jonathan ****** and NOTHING has been done for 2 months. Maintenance requests that are 2 months old STILL not fixed. No calls, emails nothing. I am a resident at Landing Sq in ATL and I hate EVERYTHING about this place. A bunch of liars. Don’t tell me to email dayrise bc I did and nothing has been done 

Ankita P 

on BBB

a year ago

I have been waiting for a deposit back and still have not received it. I spoke with Tori *********from Lilburn Georgia but have yet to hear back from anyone. It’s fraud to keep a deposit after we have already paid for all the damages. I’m so disappointed and I wish someone can tell me how to report to business fraud. 

Nakima H 

on BBB

a year ago

A leasing agent by the name of Demetria ******at ********* *******mislead me into believing that the 200 administration fee was waived she then clarified that the 200 was due at move in so she in fact lied she then told me that the apartment I applied for is for pre lease than recommended that I be forced into a different rate due to not being their fault which was unprofessional and bad business practices. She then told me that I would have to change my move in date because they don’t move in on Saturdays costing me a highe... read more

Vivek P 

on BBB

a year ago

I lived in ******** ** *** ******* which comes under your management. Have to terminate my lease due to relocation but fully settled all balances. The final statement provided by your team has duplicate charges and I have been following up through phone/email for the more than two months and there was no proper response. I have also sent multiple email to residentsupport(at) dayrise.com but no response. The latest email from the property managed mentioned that the statement was accurate when the final settlement clearly has ... read more

Sherri T 

on BBB

a year ago

This company is horrible they own Landing square apartments the worst complex in Atlanta. The maintenance request don’t get answered I have had a broken dryer in my unit since last Saturday I have called the office several times and everyday they told me somebody was coming nobody every showed up.Im breaking my lease for this reason and several others I have lived here for four years and the management has changed 6 times. The last group of manager and leasing agents were making the residents pay by money order only to find ... read more

RD D 

on BBB

a year ago

Yes, I broke the lease because it took them 2 months to fix the two bullet holes in my bedroom walls from the neighbors gun. He told police it accidentally went off (didn't do anything to him). Management said they were gonna let him stay because his lease was almost to expire (didn't make him move out immediately). I feared for my life. They mailed the Final Account Statement the same apartment complex address I moved out of, it was not sent the forwarding address I had on file. I didn't get the statement balance until I re... read more

Laura B. 

on BBB

a year ago

I recently moved out of an Dayrise property in North Texas after 7 years. I never had major problems, other than frequent water shut-off for repairs, until Dayrise came in (my 3rd or 4th property management company since moving in). I had multiple problems and negative experiences in the last year or so, but here is the worst of it: I moved out, with the required 60-days notice, in January: the final account statement—which they waited 3 weeks to send out, presumably so I wouldn’t have time to do anything about it—attempted ... read more