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Villas By the Lake

4.2

About this business

Location details

1 Lakeview Way, Bonanza, GA, 30238, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.2345 reviews
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Keith J's profile image
Keith J 
a month ago

I am disputing move-out charges from Dayrise Residential LLC for my former unit at Alannah at Westover Hills (**** ****). I have received four different “final” account statements with inconsistent charges, including paint charges that were removed, then reinstated with higher amounts, but never supported with invoices or receipts. Their own inspection photos marked most areas as “OK,” and my move-in documentation shows several pre-existing conditions. I am requesting removal of the paint charges, adjustment of cleaning char... read more

Chaquita E's profile image
Chaquita E 
a month ago

1st they are going to send the same generic reply as they do to everyone on every review and 2nd they do not answer the phone nor reply to emails. I've been in my complex since 2016. Evergreen park in fairburn Ga. Currently my AC flooded my floor and I called the emergency number. They came right over to check the ac, pull the padding up and suck the water up. However, the carpet is sour and my son and I have asthma. I explained this to the office and they said theyd be out but when i kept calling because I knew they are lyi... read more

Sally L's profile image
Sally L 
3 months ago

Moved out of my Apartment back in 2021 when covid was going on. I unfortunately got diagnosed with cancer and lease was up in December around the holidays. My surgery was scheduled on 11/30/21. Keeping in mind ** applied for rent relief and the check was held and not applied immediately. I put in a 60 day notice, informed the office of whatbwas going on,attempted to send a 60 day notice several times. I knew I would probably have a balance. Needless to say I received a rather large bill. I was billed for Jan 2022 water/trash... read more

Destinee W's profile image
Destinee W 
8 months ago

Scammers, and I have photographic proof posted publically on many websites to substanciate my claims. I called in advance before applying and specifically told their agent Isaiah that I am an identity theft victim and currently working with the FTC & AG’s office and could provide proof because I placed identity theft alerts on my credit report. He told me he has worked with these accounts before and all I would need to do is provide the documents and unfreeze my credit with all 3 credit bureaus. So, go ahead an apply anyway.... read more

zully r's profile image
zully r 
10 months ago

Viv ah por varios aos, me mude hace ** de un mes y no me han regresado mi deposito, el apartamento qued extremadamente limpio y en perfectas condiciones de limpieza y estado, tome videos, y fotos como evidencia, y tambin lo recibio alguien de la administracin a quien le fueron entregadas las llaves, y constanto que todo estaba en perfectas condiciones. La ley dice que deben regresar el deposito ANTES DE 30 ***** ANTES, no dice 35 **** o 40 **** o ** ****, LA *** ******** DICE CLARAMENTE, ANTES DE 30 ***** Ha pasado un mes y ... read more

Nathan N's profile image
Nathan N 
10 months ago

While I have enjoyed living in the community in the 2 and half months since I moved in, what I don't like is these unexpected fees that are starting to surface on my monthly statement. I agreed to a set monthly rent/fees amount + the water bill each month. What I am getting is a "storm water fee", a "billing fee" (which is, for all intents and purposes, is a fee billed to me to bill me for fees), and now the latest doozy is a nearly $21 fee for trash. This is in addition to the $25 monthly fee I already pay for valet trash s... read more

Linda J's profile image
Linda J 
11 months ago

I am a 14 year resident of Southwood Vista Apts. (The apartments were built 16 years ago). Recently, my water heater malfunctioned and water leaked into the housing closet where it's contained. The water also leaked into the dining room carpet, causing mold inside the closet and throughout the carpet. After some time had elapsed, someone was sent to check it out and it was determined that the water heater needed to be replaced. Someone was sent to replace the sheetrock in the closet and clean the carpet. The area where the m... read more

Lisa T's profile image
Lisa T 
11 months ago

I have been calling corporate for about 5 months now leaving voicemails and speaking to the operator for this company with NO RESPONSE! If you can avoid any property owned by Dayrise please do! I have been in their creekside vista apartment for 2 years now & it’s been terrible since we switched over to conservice to simply view our bill because you unfortunately can’t pay your rent on this website although they charge a $5 service fee. However, within the bill you have your rent + valet trash & then additional charges which ... read more

wendy f's profile image
wendy f 
11 months ago

I have called the corporate office, been by the leasing office, emailed and faxed my letters to them. I even sent emails from the website for the last two months. I haves called the corporate office leaving messages for Jonathan ****** and NOTHING has been done for 2 months. Maintenance requests that are 2 months old STILL not fixed. No calls, emails nothing. I am a resident at Landing Sq in ATL and I hate EVERYTHING about this place. A bunch of liars. Don’t tell me to email dayrise bc I did and nothing has been done 

Frequently asked questions about Villas By the Lake

How is Villas By the Lake rated?

Villas By the Lake has a 4.2 star rating with 345 reviews. 

When is Villas By the Lake open?

Villas By the Lake is closed now. It will open at 10:00 a.m. 

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