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Village Medical - River Oaks

4.7
  • Houston, TX

About this business

Location details

4543 Post Oak Pl Dr #105, Suite 105, Houston, TX, 77027, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.72,127 reviews
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pegasos1@hotmail.com's profile image
pegasos1@hotmail.com 
a year ago

We have had the same doctor for many years until he decided to join the village medical team. I am used to being able to contact our doctor through his office and need be get a return call back in a reasonable amount of time. Since ge joined this so called "village medical" not only can you not contact his office, but you must go through a switch board that only says they will RELAY the message even when it is an emergency situation. They either tell me the office to my doctor isn't answering the phones, or they are simply n... read more

Margaux G.'s profile image
Margaux G. 
a year ago

Village Medical offered average care prior to Walgreens take over. Current iteration cannot be defined as healthcare. This is business model designed for profit, no more no less. Patient care is oxymoron.  

Joe's profile image
Joe 
a year ago

Bunch of gd idiots and they do not give a sh about their patients. I wrote them a nice review that helped a lot of people but i realize now they plain just dont give a sh and its all $$$ bunch of lazy selfish people go see a real doctor 

elhijodemadera's profile image
elhijodemadera 
2 years ago

Dr. Álvarez is an employee of Village Medical and a fairly good doctor. His affiliation to Village Medical (VM) is very damaging to his reputation. Let me explain: 1) There is no way to communicate by phone with the doctor or his office unless going through VM 2) VM has a bank of telephone responders that will make it very difficult to communicate directly with the doctor´s office by routing to many different VM departments 3) One is compelled to physically go to the doctor´s office to communicate the problem. 4) Any referra... read more

Dien D.'s profile image
Dien D. 
2 years ago

Bad Administrative Communication My Doctor and clinic staff at Village Medical (VM) at 11994 Richmond Ave, Houston, TX 77082 are nice. However, administrators and communication systems of VM are very, very bad. In early May 2022, Village Medical requested a blood test to Quest for my diagnostic but provided a wrong test code. When Quest submitted the invoice of that test to my health insurance, United Health Care (UHC), the payment was denied because of the incorrect billing code. Because that payment was denied, Quest sent... read more

John P.'s profile image
John P. 
3 years ago

Can't count on the Doctors or the staff. Good luck getting them to return calls.Dont waste you time and money on these people. 

wadeea a.'s profile image
wadeea a. 
3 years ago

Today was an unexpected day by one of the front office employees, who was surprised by her mistreatment, as if I was not in a clinic, but in a court, and the judge was investigating me. It is very unfortunate that such people receive patients and treat me with impoliteness… 

Roya M.'s profile image
Roya M. 
3 years ago

Poor customer service ever Zero -0 Rate I email & called & many times left the message since last January 2021 for fixing the wrong billing code that they sent me, But, unfortunately NO one called for fixing the wrong billing.  

Deborah F.'s profile image
Deborah F. 
4 years ago

AWEFUL doctor. Beware she appears to care, only to deceive you. I was with her for 15 years! She’s turned cold and a incompetent physician. Her bedside manner is atrocious and her lack of compassion has been horrific. Her medical assistants are incompetent  

Frequently asked questions about Village Medical - River Oaks

How is Village Medical - River Oaks rated?

Village Medical - River Oaks has a 4.7 star rating with 2,127 reviews. 

When is Village Medical - River Oaks open?

Village Medical - River Oaks is closed now. It will open tomorrow at 8:00 a.m. 

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