Arches Medical Urgent Care - Cumberland

Abigail Brown 

on Google

2 weeks ago

Horrible experience. Front desk was rude and unfriendly and didn’t want to be there. And the PA John didn’t listen nor care, and was in the room for about a minute and left abruptly. Will not return 

Samantha Robshaw Photography 

on Google

3 weeks ago

Waited an hour and fifteen minutes while they all enjoyed the lunch that had been delivered 30min after my spot time and loudly gossiped and talked about TikTok’s before I finally gave up and left. I was one of three patients there the entire time, not like they were busy. I wanted months for the appointment. 

Debbie B 

on Google

a month ago

The billing department is terrible and communication with them is the worse I’ve ever dealt with. They send me bills even though I had insurance at the time of my visit. I spoke with someone named Barbara in the billing department who said I needed a referral from my doctor’s office. I reached out to my Doctor’s office who quickly sent a referral not once but twice and she’s still saying she never received it. I then left a voicemail requesting to speak with a supervisor to sort this all out only to have Barbara call me back... read more

Deborah Barnes 

on Google

6 months ago

Friendly and efficient from when I first walked in until leaving. For a Monday morning there was no wait. I was seen immediately, Steve took great care addressing my burns after Natasha assessed my hand. Extremely thorough with what to expect in the next week and how to care for the wounds. Highly recommend this urgent care.