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Villa of Hope

2.8

About this business

Location details

3300 Dewey Ave, Rochester, NY, 14616, United States

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WeekdayScheduleStatus
MonClosed
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
Sat09:00 a.m. to 5:00 p.m.
SunClosed
2.848 reviews
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Vsg 0626's profile image
Vsg 0626 
2 weeks ago

James Druckemiller, I'd love to connect with you. Please give me a call at x731, and we can talk about the possibility of you coming in to speak with our students. Many of our former students who have gone on to college return with the same message: you get out of the experience what you put into it. We've had many students achieve great success, and hearing that message from alumni has a powerful impact on those just beginning their own journey. I'm so glad to hear you had such a positive experience, and I look forward to t... read more

A. Lewis's profile image
A. Lewis 
2 months ago

Horrible establishment. The staff does not take any responsibility for the behavior of the children who attend there while in their care. They are unresponsive to any issues that occur with the general public because of their poorly behaved “students”. 

Megan Sargent's profile image
Megan Sargent 
4 months ago

I am so disappointed with my experience. My therapist Jocelyn almost never came out to get me in the waiting room on time for my therapy appointment. She was always 5 or 10 minutes late. On more that one occasion she was more than 15 mins late to come and get me. My last time there waiting for her I was kept waiting in the waiting room for 30 mins and the office was closing shortly. I felt like my appointments didn't matter to her and I never even got an apology. Go somewhere else because here they don't value your time and ... read more

jenna stritzel's profile image
jenna stritzel 
6 months ago

If I could give no stars I would, they claim to have all these services for the youth community residence but they don’t, the turn over is crazy, the lack of compassion and communication is disgusting as well as the lack of qualified staff and leadership, and they have bedbugs that they just keep taking from one location to the next office of mental health should probably shut them down 

Crystal Wachter's profile image
Crystal Wachter 
a year ago

We had a great experience with the school. Staff seemed to genuinely care and were supportive straight through. Staff worked with my child and some went way out of their way to make sure he was successful. Offered great support for parents. There was a high turnover rate in some positions, and that was hard at times, but my experience was that once the new staff was brought up to date, we didn't have any issues. We did not have any issues continuing with supports outside the school. 

Frequently asked questions about Villa of Hope

How is Villa of Hope rated?

Villa of Hope has a 2.8 star rating with 48 reviews. 

When is Villa of Hope open?

Villa of Hope is open now. It will close at 5:00 p.m. 

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