This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
About Villa Capri Apartments Great Location, East Allen County School District, Close to shopping area, Large spacious units, Pet friendly, Swimming pool, Playground, Tennis court, Basketball court, and a Terrific business center with computer access! Villa Capri Apartments is an apartment located in Allen County, the 46816 ZIP Code, and the Fort Wayne Community Schools attendance zone.
2015 Fox Point Trl, Fort Wayne, IN, 46816, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 6:00 p.m. | |
Tue | 08:00 a.m. to 6:00 p.m. | |
Wed | 08:00 a.m. to 6:00 p.m. | |
Thu | 08:00 a.m. to 6:00 p.m. | |
Fri | 08:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Office staff rude Not a tenant, but I called for some information and the lady I spoke to was rude, and hung up on me.
Business response:
We sincerely apologize for the unpleasant experience you had during your call. This is not the standard of customer service we strive to uphold. We value your feedback and will take immediate steps to address this matter with our team. If you're still interested in learning more about our property, we'd be more than happy to provide you with the information you need in a courteous and helpful manner. Thank you for bringing this to our attention.
person I talked to was rude I’m not a tenant but I called to ask about a unit for rent And while the person I spoke to gave me the info I needed they were kinda rude and ended up hanging up on me
Business response:
We apologize for any inconvenience you faced during your call. Your experience does not align with our commitment to customer service. We appreciate your feedback and will address this to ensure better communication in the future.
Truly wonderful people! Everyone in the offices and apart of maintenance have been true blessings. The process was pretty easy and straightforward. We had some hiccups along the way that they corrected quickly. The empathy they've shown makes them unlike any complex I have ever heard of. I appreciate the hard work they put in to make our space livable, like a true home. I've only been there a short while but so far I have had nothing but wonderful interactions. I feel safe and have enjoyed my living experience so far. Thank ... read more
Poor customer service I show up to the office only to see it closed. I come back 2 hours later still closed but when I did go inside only one person was there and they didn't stay for long. They left at 2 when they close at 5 also if you make $13+ they won't let you live there. I would not recommend.
Great management The manager - Brianna - is really nice! Apartments are nice and comfortable.
Villa Capri Apartments has a 3.6 star rating with 124 reviews.
Villa Capri Apartments is closed now. It will open tomorrow at 8:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com