Viking International Furniture

Carrie G. 

on Citysearch

10 years ago

I have had a similar experience as Julie. I also purchased a bedroom set and while the pieces have been delivered, the mattress does not fit in the bed frame. Like all of the people who have written below, I was bewildered when for 3 months they have refused to understand the problem and help me out by replacing or refunding the mattress. They deny that there is a problem even though I have sent photographs and one of their own delivery men who looked at it and agreed that it did not fit. I am now seeing the the Better Busin... read more

julie s. 

on Citysearch

10 years ago

Do not buy from this company! I bought what I thought was a new bedroom set from Viking in April. "The Attorney General of New York fined Viking $30,000 for deceptive business/advertising practices several weeks ago."They were professing to be closing the store, however were having a perpetual sale. I've always admired there scandinavian teak style. I spend over $3000 which is a fortune for me, but I decided to treat myself. What I should've done was treat myself to this site of reviews and they would've never gotten my busi... read more

mr mark 

on Citysearch

10 years ago

The Attorney General of New York fined Viking $30,000 for deceptive business/advertising practices last week. I am an attorney of long standing and I have never seen a merchant try to pull what this company does or tries to pull off. Completely deceitful, deceptive and outrageous. Untrustworthy. Terrible customer "service". Rated F by the Better Business Bureau. Yes, an F. A store really has to work at it to get the lowest grade possible from the BBB. Their store location is closing and going out of business (if not closed r... read more

James G. 

on Citysearch

11 years ago

The worst retail store I have ever done business with, when the owner john, won't even return a phone call, well I guess that says it all. 

Skoots B. 

on Citysearch

11 years ago

Zero stars. Buyers beware! The staff at Viking is horrible at customer service. Twice in three years this store has sent us damaged furniture and failed to replace it in a timely manner. We have tried to resolve the issue of a damaged coffee table recently delivered to us for more than three weeks now to no avail. No one returns our calls and they always have excuses when we have to follow up with them. The sales manager, Dean, actually yelled at my boyfriend on the phone today when we had to call yet again to follow up, and... read more

Been T. 

on Citysearch

11 years ago

Beware. They are no doing high pressure sales techniques and having sales that last months at a time where they actually increase the prices to make it appear as if you are receiving a deal. They are dishonest to their customers and they also take advantage of employees. They are not to be trusted, so if you have a bad experience, don't say you weren't forewarned. 

Lolly S. 

on Citysearch

11 years ago

Viking International has a D- Better Business Bureau rating. I wish that I had checked that out before doing business with this store. Also, read the google review - not a good experience either. After spending a considerable amount of money and experiencing the worst customer service ever, I can understand why. The furniture that was delivered to my home has 'issues', that a week later, have still not been addressed. I will be filing a complaint with BBB as well. Save yourself the aggravation and shop elsewhere. 

bjm3355 

on Citysearch

13 years ago

Viking was excellent! – Before making a decision I shopped around - visiting the multiple furniture showrooms in Victor. Viking wasn't the cheapest option, but they offered the best quality and the staff was professional. Never pushy, nor did they hover over me. I HATE that! It was a wonderful experience buying my Natuzzi leather sectional from Viking. I'll def be recommending them to my friends. 

AFlora 

on Citysearch

15 years ago

Great Furniture Store – I have been a "lover" on European style furniture for many years and Viking fits our needs completely. I found the store beautiful, and even used the Design Service that they offer. When you purchase furniture from Europe, you know there is always a wait. Sometimes longer than expected, but always worth the wait! The staff is always courteous and allows you to "browse" at your leisure with out being "followed". I have recommended tViking to my friends and they have been satisfied also. I only buy my f... read more