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2907 Sage Brush Dr, Mansfield, TX, 76063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 1:00 p.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I submitted a warranty ticket in November 2025 for repairs covered under my one-year builder warranty. The inspector documented numerous deficiencies during the inspection. To date, I have not received any phone calls or correspondence to schedule a walkthrough or corrective work, despite prior representations that follow-up would occur. This lack of response raises concerns regarding the fulfillment of warranty obligations. Updates 1/16/25 Builder have followed up and started working on the warranted items.
I submitted a warranty ticket in November 2025 for repairs covered under my one-year builder warranty. The inspector documented numerous deficiencies during the inspection. To date, I have not received any phone calls or correspondence to schedule a walkthrough or corrective work, despite prior representations that follow-up would occur. This lack of response raises concerns regarding the fulfillment of warranty obligations.
Nathan from warranty department provide terrible customer. He will try to find ways to not fix problems that is caused by the builders. I recommend anyone who may be interested to take your money elsewhere. I will also be posting more reviews on reddit and other people to be aware.
View at the Reserve by Tri Pointe Homes has a 3.7 star rating with 33 reviews.
View at the Reserve by Tri Pointe Homes is open now. It will close at 6:00 p.m.
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