View at the Reserve by Tri Pointe Homes

Loc Nguyen 

on Google

3 weeks ago

I submitted a warranty ticket in November 2025 for repairs covered under my one-year builder warranty. The inspector documented numerous deficiencies during the inspection. To date, I have not received any phone calls or correspondence to schedule a walkthrough or corrective work, despite prior representations that follow-up would occur. This lack of response raises concerns regarding the fulfillment of warranty obligations. Updates 1/16/25 Builder have followed up and started working on the warranted items. 

Loc Nguyen 

on Google

a month ago

I submitted a warranty ticket in November 2025 for repairs covered under my one-year builder warranty. The inspector documented numerous deficiencies during the inspection. To date, I have not received any phone calls or correspondence to schedule a walkthrough or corrective work, despite prior representations that follow-up would occur. This lack of response raises concerns regarding the fulfillment of warranty obligations. 

Zaddy Win 

on Google

3 months ago

Nathan from warranty department provide terrible customer. He will try to find ways to not fix problems that is caused by the builders. I recommend anyone who may be interested to take your money elsewhere. I will also be posting more reviews on reddit and other people to be aware.