Victory Ford

Benjamin C 

on BBB

a week ago

Took truck to Gallagher because it i was getting a check engine light. It took them a week to even look at it, but nonetheless they called and said they were going to replace my spark plugs and coils and it would be done in about a week. That week went by with no call. So I started calling, but only getting voicemail. Nobody would even return my call after several voicemails. I actually had to borrow my son's phone to see if they were screening my calls, and guess what? They picked up right away! They gave me some excuses th... read more

AQUITA B 

on BBB

2 weeks ago

Returned my car to in worse conditions, charged me $300 for a part that should have been covered under recall, then tried to charge me for them to run a diagnostic test after lying about it the week before. My car is still not running. 

AQUITA B 

on BBB

2 weeks ago

Returned my car to in worse conditions, charged me $300 for a part that should have been covered under recall, then tried to charge me for them to run a diagnostic test after lying about it the week before. My car is still not running. 

B. F. 

on BBB

2 weeks ago

On 7/31/2025 I purchased a 2023 Ford F-150 Raptor R from Ford of Port Richey. It was advertised and sold as a Ford Blue Advantage Gold-Certified vehicle. The truck delivered did not meet Ford’s Gold-Certified standards. Key Issues • Delivered with dry-rotted tires, aftermarket wheels causing fender rub, animal activity in engine bay, water intrusion, and poor reconditioning. • Water leaks through sunroof/roof/pillars/headliner causing odor, moisture, and rust under seats. Missing/altered components (wheel liners, fasteners, ... read more

Jodie B 

on BBB

3 weeks ago

Ron Carter Chevrolet GMC ron The Original Ron Carter in Alvin and I can not tag Ron Carter services is worse than the sales This is my story Ron Carter is by far the absolute worst company to buy a vehicle from the service department told my wife on the phone to stop calling you ******* bitch and would not talk to us about our brand new arcadia Denali it went back 5 times for a transmission, fuel injectors, the cameras would make the car slam on the brakes going 65 mph with my wife and two children in the car and I was told ... read more

Tawnie M 

on BBB

3 weeks ago

Bought a car through them and wish I hadn't its been just over 60 days since I bought the car and have had 2 temporary plates expire on me, the first one was replaced quickly. This second one, not so much. I was ignored on the phone for half an hour trying to get ahold of the person who id brought the car through, then was told that the ** doesn't come in until 6pm three days a week. I'm having to miss work because of this nonsense, it is incredibly inconvenient and the overall worst experience I've had buying a car. I shoul... read more

Luke P 

on BBB

3 weeks ago

Best Ford certainly lived up to their name. After months of trying to find the exact truck I wanted at a local dealership, I was told to do a specific search on the **** website looking for the exact options I wanted, and I found the truck at Best Ford, so I immediately got in touch. MJ in finance and ***** in sales were absolutely phenomenal on the phone and in person and could not have made this any smoother. Well worth the 1 1/2 hour drive from my home in *******. The most definitely do it BEST!!!!! 

Juan C 

on BBB

3 weeks ago

I bought a 2023 F-150 three weeks ago. It was sold to me as a CPO (Certified Pre-Owned) vehicle the ****** confirms it but the dealer never activated the warranty or gave me any contract. Now theyre telling me I dont have coverage because I didnt pay for it, even though I never signed anything additional.The daytime running light was broken from the beginning, and they refuse to fix it. Ive been passed around between employees, the salesperson doesnt answer, and **** keeps telling me I dont have an active warranty. Theyre qu... read more

Nicholas B 

on BBB

4 weeks ago

I always have an amazing experience at Perry Ford National City. Whether Im getting my car serviced or purchasing a new vehicle, the process is always quick and easy. The staff here is consistently friendly, professional, and welcoming. They make everything simple, from scheduling service to driving away in a new car. I truly appreciate how effortless they make the entire experience every time I visit. Highly recommend Perry Ford National City!