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Victoria Electric Bikes
- Retail
- Victoria, BC
About this business
Location details
1023 Cook St, Victoria, BC, V8V 3Z6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 5:30 p.m. | |
| Wed | 9:30 a.m. to 5:30 p.m. | |
| Thu | 9:30 a.m. to 5:30 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 9:30 a.m. to 5:30 p.m. | |
| Sun | Closed |
Very knowledgeable staff. Their after sales service has been amazing even 2 years later. I had a battery connectivity issue and they serviced it at no cost.
Victoria Electric Bike goes to infinity and beyond for sure. I ended up hitting a pothole and landed on the handlebar bending it 90 degrees. Charles and his crew pulled through for me before so I knew they would take care of me. They gave it a look over and now it rides like I just got it! Kind, professional, and genuine, what more would you want out of someone you trust with your transport? Thank you so much, from the bottom of my heart!
I can’t say enough great things about Victoria Electric Bikes. Right around Christmas, my bike broke down — not ideal timing. Parts were delayed longer than expected, and I’ll admit I was getting anxious. What impressed me most wasn’t just their technical expertise, but their outstanding communication. Instead of going quiet while waiting for parts, they increased their updates. I always knew what was happening, where things stood, and what the next steps were. That level of proactive communication made all the difference. O... read more
Customer service was awful
Frequently asked questions about Victoria Electric Bikes
How is Victoria Electric Bikes rated?
Victoria Electric Bikes has a 4.9 star rating with 161 reviews.
When is Victoria Electric Bikes open?
Victoria Electric Bikes is closed now. It will open at 9:30 a.m.
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