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Vetsource Practice Support
- Healthcare
- Portland, OR
About this business
Location details
17014 NE Sandy Blvd, Portland, OR, 97230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Useless company. Do not use this company for medication for your pet! The medication took over two weeks to deliver and my dog passed away before we could get it. They refuse to refund the fees associated with the order and point the finger at the company that actually filled the order.
This is the worst company I have ever dealt with. They simply do not care that they are relied upon for medicine for another living creature. I placed an order on April 7th. It wasn't packaged well and was damaged in transit and UPS marked they wouldn't deliver it. Did Vetsource immediately take action to get another shipment sent? No, they waited until I reached out asking for a replacement to be sent. Then they took several days to reach out to the vet because they can't ship without that check. When I reached back out aft... read more
I would give zero if an option. Ended up mailing in a prescription from my vet and Vetsource still won't fill my pet's prescription saying it's a photocopy. Vetsource emailed my vet to confirm script, which requires an account creation using Vetsource's portal. Unfortunately, my vet refused. It took over 7 phone calls between my vet and PetSmart to find this information out because Vetsource won't talk with me directly. Vetsource also claims they tried calling my vet's office but after calling my vet numerous times they said... read more
Asinine and nonsensical company. As a veterinarian (licensed in 2 states) seeking to obtain basic heartworm preventative for my personal pets, I was told, nearly a month after placing my initial order, my order would not be accepted because they are unable to add my licenses to their system. The manner in which my order was handled causes me serious concern as to the reliability of this company. Spend a couple of extra dollars and order from Chewy, who, in my experience, has a first rate veterinary pharmacy. Vickie A. Coombe... read more
I am so angry with VetSource right now. My dog is on very expensive and highly important medication for her LIVER. I have ordered her medicine and paid for overnight delivery last week and the medication has still not arrived. I don’t care if they knock off 20% of the price. It doesn’t make my dogs liver enzymes decrease, does it? Bro frustrating and irresponsible on their behalf. They should have replaced the order when I first reached out to them! I’m so disappointed and angry with VetSource!
Frequently asked questions about Vetsource Practice Support
How is Vetsource Practice Support rated?
Vetsource Practice Support has a 1.7 star rating with 42 reviews.
When is Vetsource Practice Support open?
Vetsource Practice Support is open now. It will close at 6:00 p.m.
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