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We are a small animal (dogs and cats only) veterinary outpatient clinic.
2364 Foxon Road, Penbrook, CT, 06471, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 8:30 a.m. to 12:30 p.m. | |
Sun | Closed |
Has this provider ever cancelled your appointment on you last minute? Never, they are very reliable.
Did this veterinarian answer all of your questions? Every question I had was answered thoroughly Does this provider remember you by name? Every single time, even if it's been months since my last appointment!! Did this provider seem irritated to be working with you? Not at all, they were glad to help me with anything I needed Was this provider willing to stay open late to accomodate your needs? Definitely! They would never turn away anyone in need Did this veterinarian have a large selection of medication available for your ... read more
Did this provider listen to your input and concerns? Absolutely! This provider always listens carefully to what I have to say! Did you have to wait long after you arrived for your appointment? No, I didn't have to wait very long Did this provider ever postpone your appointment? No, they never postpone my appointment Did this provider ever take personal phone calls while in the appointment room with you? He/she would never do that! Their full attention is always on me.
Did you leave the office feeling satisfied with your visit? Completely!
Did you feel like this provider's office was understaffed? No, they were fully staffed Did this provider seem irritated to be working with you? Not at all, they were glad to help me with anything I needed Are you confident that this provider will continue working with you until a solution is reached? Absolutely! I'm confident they will work hard to find the best solution for me Did this provider ever postpone your appointment? No, they never postpone my appointment
Would you recommend this provider to others? Yes Did you feel safe in this provider's care? Absolutely! I knew I was being cared for by an expert! Did this provider prominently display their diplomas or business license? Yes Is this business in a safe neighborhood? Yes, it was in a safe enough neighborhood
Does this provider give unbiased advice? Yes Did you leave the office feeling satisfied with your visit? Completely! Does this provider treat every client equally? Definitely, they make everyone feel equally respected and cared for Did a staff member acknowledge or greet you when you entered? Immediately! They gave me a friendly greeting as soon as I walked in Does this provider always put the customer first? Absolutely! They have some of the best customer service I have ever seen
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They always make sure to return my phone call as soon as possible. They've never left me waiting. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I... read more
I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They have a very good professional reputation. I know that I'm under the care of an expert. They put in the extra effort to make me feel valued and important. I have never had a vet call my house to make sure that not only to check how my Rottie was doing, but also to make sure that I fully understood what my options were and what was going on with my dog. I will only use this vet for my dogs, one of the best around!!!
Veterinary Associates has a 4.8 star rating with 224 reviews.
Veterinary Associates is closed now. It will open at 9:00 a.m.
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