Vestal Veterinary Hospital

Sue M. 

on Citysearch

11 years ago

There should be an option for MINUS stars, this establishment would take the cake. My sister's dog Falcon fell ill so she rushed her to this clinic on Saturday morning, $410 later for xrays and hydration she had to take the dog home because they asked for $1400 to keep her overnight for more testing. My sister did not have that kind of money. This morning she called them back on an emergency ba...sis, Falcon was worse. They turned my sister down, would not accept a borrowed credit card, would not ask the Dr. to return my sis... read more

Marianne S. 

on Citysearch

11 years ago

My first visit to Vestal Vet was a couple of years ago to do an Emergency C Section on my Persian cat. The Emergency Vet did not do the C section as she said she would that same night I took her in. The kittens were fine and alive when we arrived. Instead of doing the C Section, I have no clue what the hospital did. I only know they waited until late morning on the next day after the kittens were all dead inside of my cat. Almost $3000.00 paid to Vestal Vet, another $3,000.00 lost in kittens, and they sent me home with a cat... read more

Barbara W. 

on Citysearch

11 years ago

Vestal Vet Hospital's front office staff (With the exception of Laurie, she has ALWAYS treated me with respect and courtesy and always calls back when she said she will) have been very rude to me on occasion, ESPECIALLY THE OFFICE MANAGER, HOWEVER. Dr. Laura Shafer, is one of the best vets I have ever had the pleasure of meeting. She is very low key, friendly and honestly has a concern for my pet. Dr. Laura, is worth whatever I have to take to make sure my baby has the best medical care possible, and trust me I am VERY parti... read more

Glenna N. 

on Citysearch

11 years ago

Excellent care. We live 45 minutes away. We called the clinic at 9 at night and told them about our cat and they said to bring him right over. They diagnosed the problem and did surgery to relieve the obstruction in the urethra....same night. They called us regularly with updates and our cat received excellent care. I do not believe we would have received the same service at the small local vet we had been using. The old adage..you get what you pay for applies here. 

chococat33 

on Citysearch

14 years ago

Amazing Veterinarians – The staff at Vestal Veterinary Hospital saved my cats life. I took my cat to the emergency walk in on the weekend and since the moment we walked in the doors the staff was nothing but caring. After diagnosis the bill came back to be $1000, but they took the time to make a list of everything they were doing and optioons. We agreed to treatment. A little while later the emergency vet called us personally to explain that my cat need major surgery at a very high cost. Being a non patient I understood. We ... read more

elkhoun fan 

on Citysearch

15 years ago

very caring staff and doctors – Dogs have always received great care there. Helped one lose 1/2 his weight. Their emergency services are shared with other vets on a rotating basis during the week and staffed by their own vet on weekends where she's available for 24/7. Some vets are not included as they've chosen not to share in the cost of an emergency service. Those vets tell their clients to call Cornell if they have an afterhours problem. Its unfortunate that those clients don't appreciate the necessity of having someone ... read more

SGTDH 

on Citysearch

15 years ago

emergency dog surgery – Dog swallowed a fishing hook on a sunday night of a major holiday. Full staff on board and took care of the surgery. Amazing! 

Epona 

on Citysearch

16 years ago

Avoid at all cost – My daughter called VVH for an emergency visit for her cat and was told because he had been seen by a particular local Vet that they would not treat him. She was referred to Cornell Animal Hospital. This is supposed to be an emergency animal hospital... but they will only treat animals that have been treated in the past by their "hand picked" Vets? Simply wrong, and very disturbing. 

KimberlyR 

on Citysearch

16 years ago

Excellent Care for your pet – I am pretty passionate about my cat and would not trust her health to anyone I didn't believe had her best interests in mind. My personal experiences with Vestal Vet have been very positive. They have always given my cat quality care that gives me a great amount of peace of mind. The doctors who treated her spent as much time as it took to make sure all my questions were answered about her care and addressed any concerns I had with great compassion. I would suggest this vet to anyone who wanted ... read more