This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Versailles Urgent Care ( Urgent Care Centers of KY)
- Doctors
- Versailles, KY
About this business
Location details
432 Lexington Rd, Versailles, KY, 40383, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Terrible patient care service. The front desk staff can’t answer simple basic questions about being seen. Very rude and will not be treating my family. Definitely worth the trip to Lexington or Frankfort for decent patient care. I hate this too because having something local you can count on would be nice.
Drove over one hour to obtain covid 19 test due to advertised results in 1 hour. It is now 1 week but NO RESULTS. Quality health care is NOT a priority. Have called multiple times but only able to speak to a call center - always promised a quick call back but none received. Noticed on their internet site that others have had this exact problem- DON’T GO!!!!!
Business response:
Mary we apologize for this delay. We are striving to provide service as quickly as possible. Can you please email your name, date of birth, date, time, and location you visited to portalrequest@gmail.com? You will receive a response today.
Went in for testing, was told I would have results in 30 mins. After waiting 4 1/2 hours I called and the lady ( Shaneal) who answered phone was rude and said they close @ 9 so they have til 9 to reach out to me.. I do not recommend going here!
RecommendedExcellent experience for COVID test. Was seen at my scheduled appointment time, clinician was cleaning between each patient. Results were called to me in about 2 hours.
Terrible experience! We needed a Covid-19 test. Their website explicitly states they do not take appointments and it’s first come, first serve. We drove from Louisville and arrived an hour before opening. At 10 mins until opening they answered the phone and said they couldn’t see us until 8.5 hours later! Because you HAD TO MAKE AN APPOINTMENT!!!! To make it worse manager was extremely rude and combative when explaining this new policy (started a few days ago) that was not posted anywhere. No sign on the door. Website comple... read more
Went there for COVID testing. My family registered online two hours before we arrived and they had not yet processed our registration. They stated the registration department was running behind then took our information to register as walk in. The "15 minute" test took 2 hours and then they only gave a verbal result. There is nowhere to log in to get a paper copy of results for employer, which seems sketchy enough as it is. I asked for a note for work and was told I had not yet completed the information for texts. They texts... read more
Recommendedthey have been very sweet with my daughter and even took extra x-rays to make sure she was good. if anything ever happens to me or my child ill be back to this urgent care
RecommendedFabulous staff. Caring. Polite. Magnificent most awesome manager. Dr Soda. You are Awesome.
They only know one standard script for any illness you present. Anything that is not textbook, you are sent away. I left empty handed yesterday, after my third visit, and being treated like a hypochondriac. I went to Capital Family today with the same symptoms, and was given a high dose steroid and a strong cough syrup. I’m seriously considering not paying the last bill from Urgent Care. While I have been pleased by past visits, this last PA I had was less than impressive.
Frequently asked questions about Versailles Urgent Care ( Urgent Care Centers of KY)
How is Versailles Urgent Care ( Urgent Care Centers of KY) rated?
Versailles Urgent Care ( Urgent Care Centers of KY) has a 4.5 star rating with 325 reviews.
When is Versailles Urgent Care ( Urgent Care Centers of KY) open?
Versailles Urgent Care ( Urgent Care Centers of KY) is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com