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13904 Hull Street Rd, Midlothian, VA 23112, Midlothian, VA, 23112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
am so glad I made the switch from Xfinity to Verizon for my business! Jackie and John are such an incredible dynamic duo . They made sure all of my issues were resolved within 10 minutes without service. Jackie told me not to leave the branch until she figured it out, Johnny pulled over while driving to make sure I was taken care of. I’ll be sure to let all of my business owning friends who aren’t already with Verizon where to go . Incredible. Top Notch. Thank you Jackie and John!!!! Victoria
This experience has made me seriously re-evaluate my phone service altogether. I’m not sure what’s worse—having to sign in just to ask a simple question, or seeing more employees standing around than actually helping customers. Most of them were on their phones instead of assisting people who were clearly waiting. I would highly recommend staying away from this location. Verizon seriously needs to conduct a customer experience evaluation here and see for themselves where their money is going and how their employees are repre... read more
Worst experience ever. I have been trying to get my business account fixed. After several days of 2 plus hour calls, I decided to go to a store. Boy, was that wrong decision. I was told they don’t help Business Accounts. That is crazy to me especially when Verizon tells you to go to the store. I have been a business customer since 2009. No more. I am leaving.
This location needs to be trained on customer service. Feels like once the employee realized I was there for service and not a purchase they said whatever they could to not help and make me call in my issue. Refused to verify a business account by account # and email verification, id. Told me it could only be verified by phone. Called customer service, held for a long time then had them tell me there was no reason they should not have been able to verify by acct # and email. Asked for supervisor and was told they would tell ... read more
Verizon Business Services has a 2.6 star rating with 13 reviews.
Verizon Business Services is open now. It will close at 7:00 p.m.
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