This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Verizon Business Services
- Business Consulting
- Pensacola, FL
About this business
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Pensacola or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website... read more
Location details
5600 N 9th Ave, Pensacola, FL 32504, Pensacola, FL, 32504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Poor customer service. When my wife and I entered the building, there were 3 associates in the entryway however nobody looked up to acknowledge us. Eventually, one of them said "we will be right with you" but didn't look up from his iPad. After a few minutes, he asked how he could help and put us on the list, stating that there were a few people ahead of us and we could go look at phones or take a seat to wait. No estimate on how long of a wait, nowhere to sit and a minimal display of products.
I came here for help after switching from Xfinity to Verizon. Kenneth was the representative who “helped” me. He was inebriated and did nothing except hand me a phone to call customer support while I was there. He didn’t even talk on the phone with the other representative, answer any of my questions, or help me with literally anything. I immediately switched back to Xfinity, this verizon store had absolutely the worst customer experience I’ve ever encountered. Kenneth needs to sober up and start putting even just a tiny bit... read more
This is absolutely ridiculous! I ordered my son the iPhone 16 Pro Max, and after just 10 days, the screen blacked out. We went to the store, only to be told they couldn’t replace it because it was ordered online. After finally getting through to an agent, she assured me she would send a return label and order a replacement phone—only to disconnect the call before anything was finalized. Then, I couldn’t reach another agent. Tried the chat, and that was a complete disaster. Finally got a supervisor who seemed helpful and resp... read more
Very poor customer service, and rude staff.
Frequently asked questions about Verizon Business Services
How is Verizon Business Services rated?
Verizon Business Services has a 1.8 star rating with 13 reviews.
When is Verizon Business Services open?
Verizon Business Services is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com