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11830 Spectrum Center, Reston, VA 20190, Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I visited the Reston Verizon store, and unfortunately, my experience was extremely disappointing. I needed a simple final bill, but the store manager, Thomas, couldn’t assist even after a lengthy back-and-forth with customer service. I waited for nearly an hour with no resolution. Ultimately, I was told to go to another store. When I went to the Sterling location, they quickly helped me with no issues. The contrast in service was night and day. I do not recommend the Reston location based on this experience.👎👎
Very helpful today. Thanks Hayden and supervisor, can’t remember her name.
Verizon Business Services has a 3 star rating with 2 reviews.
Verizon Business Services is closed now. It will open at 10:00 a.m.
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